So very helpful found areas that I needed besides my oil change and I am grateful.
Verified User
•
Nov 19, 2025
3.0/5
3.0/5
I was satisfied - I gave it a four.I was satisfied - I gave it a 4.Service advisor, Alex, was very responsive to my needs and squeezed me in to ensure I could have a fully functioning vehicle for a long trip.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The new service advisor went above and beyond in taking good care of his customers. Please keep up the good work!
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Great salesmen! Great price!
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Fantastic services Mitsubishi showroomStaff and manager is a believer is very goodI like itVery good service all staff
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Nothing much in specific. I just went there with my needs and got to see the options available for me due to my financials constraints. I didn’t get a chance to explore further models available in Outlander to decide what exactly I wanted. I would provide more information, once I see how my first scheduled service go.I recently went to buy a 2025 Outlander PHEV Platinum, but unfortunately, due to my financial situation, I wasn’t able to qualify for a loan at first. I was quite disappointed and left the dealership. However, the sales team didn’t give up — they consistently followed up with me and went above and beyond to find a financing option that fit my budget. Thanks to their dedication, I was able to drive home a brand-new Outlander ES with no hassle. I truly appreciate their effort and commitment to helping customers like me. Thank you, Ray and team, for making it happen!
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
fix the mirror inside my car it rattlesvery helpful
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
You know what if dealerships built, coffee shops, and arcades people would want to spend more time there you’d probably make more moneyCustomer service all the way
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
This issue with the car was a nightmare, but the team OWNED it and were really great to work with. I didn't like having to bring it back multiple times, but Bill was amazing about owning the issue, communicating status and ultimately getting it fixed. He's an amazing service manager and has already started to teach this to Alex, the new service manager. Those 2 guys really made a bad situation tolerable so I really appreciate them.Even though it took 3 additional visits to the shop, San Jose Mitsubishi (Bill & Alex) OWNED a mistake made by a technician with my heater/air conditioner fan and then went above and beyond to find & fix "no heat" coming from the heater that turned out to be unrelated.
So very helpful found areas that I needed besides my oil change and I am grateful.
Verified User
•
Nov 19, 2025
3.0/5
3.0/5
I was satisfied - I gave it a four.I was satisfied - I gave it a 4.Service advisor, Alex, was very responsive to my needs and squeezed me in to ensure I could have a fully functioning vehicle for a long trip.
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The new service advisor went above and beyond in taking good care of his customers. Please keep up the good work!
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Great salesmen! Great price!
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Fantastic services Mitsubishi showroomStaff and manager is a believer is very goodI like itVery good service all staff
Verified User
•
Nov 12, 2025
5.0/5
5.0/5
Nothing much in specific. I just went there with my needs and got to see the options available for me due to my financials constraints. I didn’t get a chance to explore further models available in Outlander to decide what exactly I wanted. I would provide more information, once I see how my first scheduled service go.I recently went to buy a 2025 Outlander PHEV Platinum, but unfortunately, due to my financial situation, I wasn’t able to qualify for a loan at first. I was quite disappointed and left the dealership. However, the sales team didn’t give up — they consistently followed up with me and went above and beyond to find a financing option that fit my budget. Thanks to their dedication, I was able to drive home a brand-new Outlander ES with no hassle. I truly appreciate their effort and commitment to helping customers like me. Thank you, Ray and team, for making it happen!
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
fix the mirror inside my car it rattlesvery helpful
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
You know what if dealerships built, coffee shops, and arcades people would want to spend more time there you’d probably make more moneyCustomer service all the way
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
This issue with the car was a nightmare, but the team OWNED it and were really great to work with. I didn't like having to bring it back multiple times, but Bill was amazing about owning the issue, communicating status and ultimately getting it fixed. He's an amazing service manager and has already started to teach this to Alex, the new service manager. Those 2 guys really made a bad situation tolerable so I really appreciate them.Even though it took 3 additional visits to the shop, San Jose Mitsubishi (Bill & Alex) OWNED a mistake made by a technician with my heater/air conditioner fan and then went above and beyond to find & fix "no heat" coming from the heater that turned out to be unrelated.