Nothing much in specific. I just went there with my needs and got to see the options available for me due to my financials constraints. I didn’t get a chance to explore further models available in Outlander to decide what exactly I wanted. I would provide more information, once I see how my first scheduled service go.I recently went to buy a 2025 Outlander PHEV Platinum, but unfortunately, due to my financial situation, I wasn’t able to qualify for a loan at first. I was quite disappointed and left the dealership. However, the sales team didn’t give up — they consistently followed up with me and went above and beyond to find a financing option that fit my budget. Thanks to their dedication, I was able to drive home a brand-new Outlander ES with no hassle. I truly appreciate their effort and commitment to helping customers like me. Thank you, Ray and team, for making it happen!
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
fix the mirror inside my car it rattlesvery helpful
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
You know what if dealerships built, coffee shops, and arcades people would want to spend more time there you’d probably make more moneyCustomer service all the way
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
This issue with the car was a nightmare, but the team OWNED it and were really great to work with. I didn't like having to bring it back multiple times, but Bill was amazing about owning the issue, communicating status and ultimately getting it fixed. He's an amazing service manager and has already started to teach this to Alex, the new service manager. Those 2 guys really made a bad situation tolerable so I really appreciate them.Even though it took 3 additional visits to the shop, San Jose Mitsubishi (Bill & Alex) OWNED a mistake made by a technician with my heater/air conditioner fan and then went above and beyond to find & fix "no heat" coming from the heater that turned out to be unrelated.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
All perfect
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Will be coming back for my next vehicle, very impressed!I had another dealer sell a car while I was on the way to buy it, San Jose Mitsubishi held a car for me for three hours while I drove up from Bakersfield. They even stayed later so I could drop off the rental car and uber back to pick up my new car, all on a Sunday.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Bill, the service manager and Alex, the service representative, are very nice and friendly to work with.easy to make an appointment and very efficient service and detailed report, very friendly and helpful people in the service department
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
The wait for the service to be completed was a bit longn/aThe service team is friendly
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
We appreciate Ray's help during our purchase.Ray and Aryan helped us. Especially, Ray walked us through the numbers and explained all the details.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I left a message and no one ever called me back so I had to continue to call until someone picked up the phone.NaNa
Nothing much in specific. I just went there with my needs and got to see the options available for me due to my financials constraints. I didn’t get a chance to explore further models available in Outlander to decide what exactly I wanted. I would provide more information, once I see how my first scheduled service go.I recently went to buy a 2025 Outlander PHEV Platinum, but unfortunately, due to my financial situation, I wasn’t able to qualify for a loan at first. I was quite disappointed and left the dealership. However, the sales team didn’t give up — they consistently followed up with me and went above and beyond to find a financing option that fit my budget. Thanks to their dedication, I was able to drive home a brand-new Outlander ES with no hassle. I truly appreciate their effort and commitment to helping customers like me. Thank you, Ray and team, for making it happen!
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
fix the mirror inside my car it rattlesvery helpful
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
You know what if dealerships built, coffee shops, and arcades people would want to spend more time there you’d probably make more moneyCustomer service all the way
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
This issue with the car was a nightmare, but the team OWNED it and were really great to work with. I didn't like having to bring it back multiple times, but Bill was amazing about owning the issue, communicating status and ultimately getting it fixed. He's an amazing service manager and has already started to teach this to Alex, the new service manager. Those 2 guys really made a bad situation tolerable so I really appreciate them.Even though it took 3 additional visits to the shop, San Jose Mitsubishi (Bill & Alex) OWNED a mistake made by a technician with my heater/air conditioner fan and then went above and beyond to find & fix "no heat" coming from the heater that turned out to be unrelated.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
All perfect
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Will be coming back for my next vehicle, very impressed!I had another dealer sell a car while I was on the way to buy it, San Jose Mitsubishi held a car for me for three hours while I drove up from Bakersfield. They even stayed later so I could drop off the rental car and uber back to pick up my new car, all on a Sunday.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Bill, the service manager and Alex, the service representative, are very nice and friendly to work with.easy to make an appointment and very efficient service and detailed report, very friendly and helpful people in the service department
Verified User
•
Oct 3, 2025
4.0/5
4.0/5
The wait for the service to be completed was a bit longn/aThe service team is friendly
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
We appreciate Ray's help during our purchase.Ray and Aryan helped us. Especially, Ray walked us through the numbers and explained all the details.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
I left a message and no one ever called me back so I had to continue to call until someone picked up the phone.NaNa