I have been a loyal customer of yours for many years. I came to my appointment on 13th February 2023 at 18.40, The treatment was good, but I was not told about the costing until i went to the receptionist. I asked what the complaints procedure was & was told the Complaints Manager would call me the next day, I am still waiting. I was given a cost of £181.00 which I was not expecting & I was not informed of prior to commencement of service. Thankfully I had declined one filling. Although I understand costs across the board have gone up. This was unfair & underhanded on your part not to tell me the costs before my treatment leaving me with no choice but to pay. I am expecting an apology & acceptance of your mistake. I would like to know how you are going to right this very wrong to me. This is bad practice. If I am not satisfied with this outcome I will be contacting Trading Standards & if have to take further. Waiting to hear back from you, Resham Singh Kooner

I was seen promptly and effectively, and the staff were all friendly and helpful.

Dentist was amazing as always

The dentist was absolutely amazing and explained everything. She made clear what needed to happen next, and being an emergency appointment, I could not have asked for more she really was amazing. She did everything she could to make me feel comfortable and even helped with queries I had after my procedure. I really could not fault them at all.

The care I got here was phenomenal. From the moment I walked in, it was professional. My issue with my tooth was dealt with care. The dentist informed me of the course of action she was going to take and made me feel at ease.

All good

Tyrone was very informative and put me to ease, considering it’s my first time at the Dentist. I have booked to see him again in a few months

Very helpful and excellent dentist keep up the good work well done

Prompt and professional..honest and upfront

Very efficient as always. Also very hygenic