Thanks to Chris, He is the best service advisor and customer service reprentative.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Very respectfulVery respectful
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Nico was very helpful. He researched both new and used cars for me. When I arrived at the dealership, he had the perfect car waiting for me. Thank you Nico! You made my car buying experience stress free.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Great experience everybody was great
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
Waited over 3.5 hours for my car and didn't get any updates even when I asked. I had an appointment too.Pretty nice waiting areaNo one had any communicationNo details just get this doneIt smelt like gas and my streering wheel was very dirty.Communication is very important and i had to go and ask when my car would be readyWaited for a long time and no help. Had to to go in to
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
We have been in several times in the last month and have always been taken very good care of.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
The Service Department at Scottsdale Mitsubishi is fantastic.. The Manager Chis, is very knowledgeable, courteous,, and has a great team., of whom all provide excellent Customer Service over the telephone and in person. Real time vehicle updates are provided, which is very much appreciated. Your employees are dedicated to the brand, and make you feel more like family than just a random customer. I wish more departments were run like this, very efficiently and effectively. Thank you Scottsdale Mitsubishi for your. services.This is a great location for both sales and service . The Service Department is fantastic. They respond to your needs quickly, schedule your appointments timely, and courteous friendly and very professional.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Every visit is a pleasure. The staff is extremely friendly and knowledgeable.
Thanks to Chris, He is the best service advisor and customer service reprentative.
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
Very respectfulVery respectful
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Nico was very helpful. He researched both new and used cars for me. When I arrived at the dealership, he had the perfect car waiting for me. Thank you Nico! You made my car buying experience stress free.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Great experience everybody was great
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
Waited over 3.5 hours for my car and didn't get any updates even when I asked. I had an appointment too.Pretty nice waiting areaNo one had any communicationNo details just get this doneIt smelt like gas and my streering wheel was very dirty.Communication is very important and i had to go and ask when my car would be readyWaited for a long time and no help. Had to to go in to
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
We have been in several times in the last month and have always been taken very good care of.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
The Service Department at Scottsdale Mitsubishi is fantastic.. The Manager Chis, is very knowledgeable, courteous,, and has a great team., of whom all provide excellent Customer Service over the telephone and in person. Real time vehicle updates are provided, which is very much appreciated. Your employees are dedicated to the brand, and make you feel more like family than just a random customer. I wish more departments were run like this, very efficiently and effectively. Thank you Scottsdale Mitsubishi for your. services.This is a great location for both sales and service . The Service Department is fantastic. They respond to your needs quickly, schedule your appointments timely, and courteous friendly and very professional.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Every visit is a pleasure. The staff is extremely friendly and knowledgeable.