They were helpful

Wonderful service and was a huge help.

Very helpful and got me the answers to my questions which is much appreciated.

The lady I spoke to was super helpful. Which was wonderful because this was the second call I had made. The first lady I spoke to was not helpful at all

Very helpful and language was understoood

Easy chat session to resolve an issue.

Was great. The woman I talked to was very helpful. I had two calls with her and she's very helpful. Though I tried getting through to the farmacy on my own and I sat on hold for like 15 minutes and then someone answered so I began explaining my problem after they asked what they could help with. And half way through explaining I was hung up on or something. Was frustrating. Other than that you guys are great

I was following up on a prior authorization that my doctor sent for a new medication to start taking for my diabetes. Sierra explained everything to me and even sent a copy of the denial letter to my email through a secure message. She was very professional, friendly and helpful.

Sierra is the best CSR I’ve ever spoken to and I’m 62 years old. Some attributes; good listener, extremely knowledgeable and resourceful, speaks with a smile and a willingness to serve!

Every time I need to call for assistance I’m treated with kindness and compassion. The agents on the phones are knowledgeable and go the extra mile to help. I know I’m being taken care of! Thanks for all you do.