N/aMy needs were not addressed.I cannot confirm what was done or checked on the vehicle.If a multi-point inspection was done I was not allowed to know the results.My concerns were not addresses.When I asked for information on how my tires looked and brakes I was ignored and my concerns were not addressed.I would like someone to contact me and explain why I did not get a multi point inspection and why my concerns on a newly purchased vehicle are being ignored. 724-840-6013.Usually as part of the oil change they check fluids, brakes, do a tire rotation, and I have no idea what they did. They changed my oil but unsure if tires were rotated. Unsure how much tread is left on my tires or if they're even safe. unsure if my brakes are safe. I expressed concern on this newly purchased (new) vehicle and none of my concerns were looked into. I shouldnt be unaware if my tires were rotated or not. Why not tell me what they did? I asked for that sheet of paper that tells you all the things they checked and was told "he didn't give it to me".I expressed concerns about tires and breaks (this was a newly purchased car - I've only put 12,000 miles on it)
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Appt was just for diagnosis purposesWill be having work done by private mechanic as cost at Sendell was very expensive.On time. Staff does a good job explaining problems & fixes.
Verified User
•
Sep 21, 2025
4.0/5
4.0/5
Good customer service
Verified User
•
Sep 19, 2025
4.0/5
4.0/5
It was as clean as it was when I gave it to them. They didn't make it dirty, I just thought they would wash it. They have in the past.I wished they would have washed my carGood service.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Great service
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
Friendly service
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
They were an exceptional sales team and finance was to. i would recommend this dealership to anyoneGreat salesman there and finance department really explains things to you. She took the time bit like most dealerships.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I think they forgot to wash it
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Was in and out in 30-45 minutes,I didnt have to wait long at all.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
I think the Coffee was great. Would have been nice to have a snack tray available. Most dealerships offer this.They keep their appointments solid & complete. They have a nice waiting area until your car is complete. They give you a verbal & print-out of the work that was serviced. They will tell you (if) there's something that needs to be addressed.
N/aMy needs were not addressed.I cannot confirm what was done or checked on the vehicle.If a multi-point inspection was done I was not allowed to know the results.My concerns were not addresses.When I asked for information on how my tires looked and brakes I was ignored and my concerns were not addressed.I would like someone to contact me and explain why I did not get a multi point inspection and why my concerns on a newly purchased vehicle are being ignored. 724-840-6013.Usually as part of the oil change they check fluids, brakes, do a tire rotation, and I have no idea what they did. They changed my oil but unsure if tires were rotated. Unsure how much tread is left on my tires or if they're even safe. unsure if my brakes are safe. I expressed concern on this newly purchased (new) vehicle and none of my concerns were looked into. I shouldnt be unaware if my tires were rotated or not. Why not tell me what they did? I asked for that sheet of paper that tells you all the things they checked and was told "he didn't give it to me".I expressed concerns about tires and breaks (this was a newly purchased car - I've only put 12,000 miles on it)
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Appt was just for diagnosis purposesWill be having work done by private mechanic as cost at Sendell was very expensive.On time. Staff does a good job explaining problems & fixes.
Verified User
•
Sep 21, 2025
4.0/5
4.0/5
Good customer service
Verified User
•
Sep 19, 2025
4.0/5
4.0/5
It was as clean as it was when I gave it to them. They didn't make it dirty, I just thought they would wash it. They have in the past.I wished they would have washed my carGood service.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Great service
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
Friendly service
Verified User
•
Sep 4, 2025
5.0/5
5.0/5
They were an exceptional sales team and finance was to. i would recommend this dealership to anyoneGreat salesman there and finance department really explains things to you. She took the time bit like most dealerships.
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I think they forgot to wash it
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
Was in and out in 30-45 minutes,I didnt have to wait long at all.
Verified User
•
Sep 1, 2025
5.0/5
5.0/5
I think the Coffee was great. Would have been nice to have a snack tray available. Most dealerships offer this.They keep their appointments solid & complete. They have a nice waiting area until your car is complete. They give you a verbal & print-out of the work that was serviced. They will tell you (if) there's something that needs to be addressed.