While it took many phone calls to get the service started, the service tech was amazing.
Phillip
•
Mar 14, 2026
1.0/5
1.0/5
The insurance is worthless because they did not cover the broken water pipe in our front yard .
Lucas
•
Mar 13, 2026
5.0/5
5.0/5
From the customer service to the quickness of getting our septic issue solved, we are so impressed with our experience with SLWA. Thank you for being so helpful and kind during our situation
Fred
•
Mar 13, 2026
5.0/5
5.0/5
A call for service was very easy and a contractor contacted us quickly. The work was performed and all went well. Thank you.
Tommy
•
Mar 13, 2026
5.0/5
5.0/5
Great job Alex. Very professional.
John
•
Mar 13, 2026
5.0/5
5.0/5
Johnco was excellent. Jason and James repaired the leak with 3/4 inch copper pipe. However, the other company you sent last November 2025 to fix the same leak did poor work that lasted less than five months.
Frank/
•
Mar 13, 2026
5.0/5
5.0/5
Although we have had protection for years, we had never used it before last week. We were unsure how the process worked, but everyone assured us along the way. The entire process was seamless and our issue was fixed by the afternoon. Constant communication was kept with us. We were pleasantly surprised and comforted by the professionalism that was displayed during every aspect of the process.
Barry
•
Mar 13, 2026
5.0/5
5.0/5
I’ve been a Las Vegas resident for 30 years and I have dealt with many companies. I will say by FYI was truly amazing professional, and to the point with no wasted time in great work ethic.
Elaine
•
Mar 13, 2026
5.0/5
5.0/5
Very polite. Very good at explaining the problem and he quickly found the cleanout and cleared the sewer line. I will ask for him when I call in the future.
While it took many phone calls to get the service started, the service tech was amazing.
Phillip
•
Mar 14, 2026
1.0/5
1.0/5
The insurance is worthless because they did not cover the broken water pipe in our front yard .
Lucas
•
Mar 13, 2026
5.0/5
5.0/5
From the customer service to the quickness of getting our septic issue solved, we are so impressed with our experience with SLWA. Thank you for being so helpful and kind during our situation
Fred
•
Mar 13, 2026
5.0/5
5.0/5
A call for service was very easy and a contractor contacted us quickly. The work was performed and all went well. Thank you.
Tommy
•
Mar 13, 2026
5.0/5
5.0/5
Great job Alex. Very professional.
John
•
Mar 13, 2026
5.0/5
5.0/5
Johnco was excellent. Jason and James repaired the leak with 3/4 inch copper pipe. However, the other company you sent last November 2025 to fix the same leak did poor work that lasted less than five months.
Frank/
•
Mar 13, 2026
5.0/5
5.0/5
Although we have had protection for years, we had never used it before last week. We were unsure how the process worked, but everyone assured us along the way. The entire process was seamless and our issue was fixed by the afternoon. Constant communication was kept with us. We were pleasantly surprised and comforted by the professionalism that was displayed during every aspect of the process.
Barry
•
Mar 13, 2026
5.0/5
5.0/5
I’ve been a Las Vegas resident for 30 years and I have dealt with many companies. I will say by FYI was truly amazing professional, and to the point with no wasted time in great work ethic.
Elaine
•
Mar 13, 2026
5.0/5
5.0/5
Very polite. Very good at explaining the problem and he quickly found the cleanout and cleared the sewer line. I will ask for him when I call in the future.