A plugged sewer line backing up into a basement is a stressful and time-sensitive issue. SLA is staffed on the weekends so my call was answered on a Sunday, and your contractor Ripp Sewer Line and Drain Cleaner in Madison WI called me within hours and was there 6:30 AM the next day and did a fast and professional job, and was a pleasure to work with.

I would say that this was a great service. We had to have two service calls. The first person that came out was pleasant, however, they did not resolve our problem and asked us to reach out to our Public Works Department, which we did twice. The second provider that came out completely resolved the issue and cleaned up and left our property immaculate. The convenience of reaching out to HomeServe and then having plumbers come so quickly was great. I will say the second plumber that came was really first rate!!

Fast service, easy to schedule repair

I was appreciative of the two technicians who came out to service the sewer main line. They were very professional and kind to my mother who is battling dementia. My thanks and gratitude go out to them....

Your performance rate was excellent, but kind of shocked no one has contacted me about the follow up that was supposed to be done per your tech who was working on last Friday. What happened? Or is anything else going to happen? Would like to be notified.

Service Line warranties was very efficient and a plumber was sent to my house within 24 hours of my call. The problem was taken care of, and I was very satisfied with the service.

Quick service and great communication.

The service person could not find a leak in our line . The water bill showed a huge increase in use. We will have to wait and hope for a better billing next month.

Excellent service! I called for a pickup and they arranged everything immediately. A technician came out within a couple of hours, arrived right on time, and was very professional and courteous. I truly appreciate the prompt and efficient service.

I was very pleased from the initial phone call I made until the work was done by the technicians Zach Johnson, and Alan Blair. They were professional and I was treated well throughout the service call.