Repair was prompt.

The plumber was excellent, he quickly diagnosed the problem and he took the time to explain what repairs he was going to do.

Very prompt, very courteous, and very knowledgeable

I reached a live agent on the first phone call and filed my claim quickly. I had an emergency water pipe break in my yard and the city didn't cover it. I'm so glad I purchased this coverage last year. The emergency occurred on a Saturday, but HomeServe was able to send a contracted Plumber out later in the day who repaired the pip, so we were able to have water by the evening hours.

Nathan the plumber was excellent. The plumber people came to my house quickly

Prompt service. Good technical support.

Customer service is really very helpful even when you call late at night. They get the work orders out very quickly and they partner with excellent plumbers

The experience was a bit challenging as the first person I spoke with was trying to convince me that my problem was not covered. Eventually I was able to speak with someone to have my issue taken care of. By the next morning I had the covered issue addressed and resolved. The professional was able to quickly take care of the clogged sewer line outside of my home.

I was very happy with the man who came out and unclogged our sewer system!

Purchased this insurance to safeguard against plumbing problems. Had a plumbing problem here at home and then was told that though insurance won’t cover it.