I have done this feedback 3 times before this. Ron did a thorough job pinpointing and subsequently fixing the issue.

It is always seamless.

The tech called my telephone, but I was in school and missed his call. Initially, he was instructed to call my husband's telephone number before arriving for the appt. Therefore, my husband spent quite some time tracking him down because my husband had scheduled to take the off work to be home when the tech arrived. However, they finally connected. To date, we have not had any unusual incidents with our plumbing. Thank you.

Good Service.

Prompt delivery of my claim

Of all insurances that we pay for, this one was the best in performance. From the first call to scheduling the repairs and approval were all easy as breeze. Thank you.

I love this service. I recommend you to everyone.

Always great to

Fast and complete service, although the type of service needed was not communicated correctly or thoroughly by Home Serve to the plumber. They indicated it was sewer and it was water. Also did not relay the information from the city that we had a 17 gallon/hour continuous water usage. So communication between the two could be improved.

This was the first service call under our contract and I am happy to say we were very pleased with the service. Stephen, our technician was professional, prompt and knowledgeable. He answered all my questions and made sure I he had done so to my satisfaction.