The communication and wait time could be better. The company sent out did a great job and cleared everything up. Glad to have this insurance. Thank you.
Gary
•
Jan 2, 2025
5.0/5
5.0/5
Sean was on time and did a good job
Thao
•
Jan 2, 2025
5.0/5
5.0/5
Respond quickly, great customer service at each level and do a great job of communicating back to the customer what the issue is. The plumbers that came to do the work were friendly and knowledgeable. They went above & beyond to help us replace our sewer line. We highly recommend them! Thank u for the great teamwork!
Kimberly
•
Jan 2, 2025
5.0/5
5.0/5
I was able to speak to a human late on a Saturday night, which was great. The customer service lady was VERY nice. She was professional and kind, spoke slowly so that I could understand her words and was competent. As soon as I called in, an automated ticket was generated. I was extra relieved to know that a plumber would be out on Sunday to unclog the sewer pipe.
Eldon
•
Jan 2, 2025
5.0/5
5.0/5
KC Sunshine provided prompt service. The tech was courteous and professional
Bruce
•
Jan 2, 2025
5.0/5
5.0/5
Upright Plumbing and Service Line were terrific. Service line reps were friendly and efficient in scheduling me.Upright plumbing arrived on time and fixed the problem quickly and efficiently.
The communication and wait time could be better. The company sent out did a great job and cleared everything up. Glad to have this insurance. Thank you.
Gary
•
Jan 2, 2025
5.0/5
5.0/5
Sean was on time and did a good job
Thao
•
Jan 2, 2025
5.0/5
5.0/5
Respond quickly, great customer service at each level and do a great job of communicating back to the customer what the issue is. The plumbers that came to do the work were friendly and knowledgeable. They went above & beyond to help us replace our sewer line. We highly recommend them! Thank u for the great teamwork!
Kimberly
•
Jan 2, 2025
5.0/5
5.0/5
I was able to speak to a human late on a Saturday night, which was great. The customer service lady was VERY nice. She was professional and kind, spoke slowly so that I could understand her words and was competent. As soon as I called in, an automated ticket was generated. I was extra relieved to know that a plumber would be out on Sunday to unclog the sewer pipe.
Eldon
•
Jan 2, 2025
5.0/5
5.0/5
KC Sunshine provided prompt service. The tech was courteous and professional
Bruce
•
Jan 2, 2025
5.0/5
5.0/5
Upright Plumbing and Service Line were terrific. Service line reps were friendly and efficient in scheduling me.Upright plumbing arrived on time and fixed the problem quickly and efficiently.