Prompt professional service. Done in a timely manner. Knowledgeable and explained problem .
Christa
•
Feb 7, 2025
5.0/5
5.0/5
Excellent 5
Richard
•
Feb 7, 2025
5.0/5
5.0/5
Reserve has always come through for me
Helen
•
Feb 7, 2025
5.0/5
5.0/5
The young man was on time. He let me what the problem was fix it right away.
Joe
•
Feb 7, 2025
5.0/5
5.0/5
The guys came out very fast and took care of everything. Polite & Courteous the whole time. We appreciate you!!
James
•
Feb 7, 2025
5.0/5
5.0/5
Excellent!! Thank you!!!
Dorothy
•
Feb 6, 2025
5.0/5
5.0/5
I made an appointment with home serve because my main drain was blocked. The appointment was made within minutes and the company reached out to me to come out and open the drain. I have never had an experience like I had on that day. The drain was open the same day. Thanks for responding so quickly.
Rudy
•
Feb 4, 2025
5.0/5
5.0/5
Professor Pipes Plumbing did a good job. The laborers of this company worked hard and exhibited care and concern for our lawn. We were very happy with their work.
Brandi
•
Feb 2, 2025
5.0/5
5.0/5
Top notch. Josh couldn’t have done better. Nice young man. Thank you!
Sandra
•
Feb 1, 2025
3.0/5
3.0/5
The plumber you sent out to unblock stoppage in one bathroom actually succeeded in blocking drainage in ENTIRE HOUSE! He didn't bother to check to realize that instead of pushing stoppage out of house he was pushing into rest of the house! He left saying he'd have to talk to the company since he couldn't get stoppage resolved. Within 15 minutes I walked into other bathrooms to find them under water, filled with dirt and sewage, carpet in bedroom was even wet. I immediately called you and the plumbing company and they sent him back out to fix the problem; but I spent the evening cleaning sewage out of 3 bathrooms! Very unhappy with competency level, etc. The plumber did say that he got the plumbing unstopped and draining; but there are roots in line going out and he couldn't fix that - line needs "jetting" or problem will just re-occur. I called your office and after 20 mins on hold was told that since line was draining at this time they would not arrange for jetting unless there was a continuing problem (which obviously there will be). I am very unhappy with way this entire issue was handled and the fact that the real problem has not been resolved (roots in line) and it will certainly cause more issues. Very unprofessional!!!!
Prompt professional service. Done in a timely manner. Knowledgeable and explained problem .
Christa
•
Feb 7, 2025
5.0/5
5.0/5
Excellent 5
Richard
•
Feb 7, 2025
5.0/5
5.0/5
Reserve has always come through for me
Helen
•
Feb 7, 2025
5.0/5
5.0/5
The young man was on time. He let me what the problem was fix it right away.
Joe
•
Feb 7, 2025
5.0/5
5.0/5
The guys came out very fast and took care of everything. Polite & Courteous the whole time. We appreciate you!!
James
•
Feb 7, 2025
5.0/5
5.0/5
Excellent!! Thank you!!!
Dorothy
•
Feb 6, 2025
5.0/5
5.0/5
I made an appointment with home serve because my main drain was blocked. The appointment was made within minutes and the company reached out to me to come out and open the drain. I have never had an experience like I had on that day. The drain was open the same day. Thanks for responding so quickly.
Rudy
•
Feb 4, 2025
5.0/5
5.0/5
Professor Pipes Plumbing did a good job. The laborers of this company worked hard and exhibited care and concern for our lawn. We were very happy with their work.
Brandi
•
Feb 2, 2025
5.0/5
5.0/5
Top notch. Josh couldn’t have done better. Nice young man. Thank you!
Sandra
•
Feb 1, 2025
3.0/5
3.0/5
The plumber you sent out to unblock stoppage in one bathroom actually succeeded in blocking drainage in ENTIRE HOUSE! He didn't bother to check to realize that instead of pushing stoppage out of house he was pushing into rest of the house! He left saying he'd have to talk to the company since he couldn't get stoppage resolved. Within 15 minutes I walked into other bathrooms to find them under water, filled with dirt and sewage, carpet in bedroom was even wet. I immediately called you and the plumbing company and they sent him back out to fix the problem; but I spent the evening cleaning sewage out of 3 bathrooms! Very unhappy with competency level, etc. The plumber did say that he got the plumbing unstopped and draining; but there are roots in line going out and he couldn't fix that - line needs "jetting" or problem will just re-occur. I called your office and after 20 mins on hold was told that since line was draining at this time they would not arrange for jetting unless there was a continuing problem (which obviously there will be). I am very unhappy with way this entire issue was handled and the fact that the real problem has not been resolved (roots in line) and it will certainly cause more issues. Very unprofessional!!!!