Absolutely top notch. Getting Homeserve is one of the smartest things I've ever done.

The service providers you send are great; however, virtually every one of them has said the sewer line is broken and cannot be opened all the way and needs to be replaced. You have consistently ignored their diagnoses and recommendations and have opted to patch and put a band aid on the problem. As a result, our household continues to deal with overflowing toilets and soggy carpets, and you are losing money. By my calculations, had you fixed the problem the first time it was detected, your financial loss on my account would be about half what it is to date. Not good business. On the positive side, at least we aren't paying for each service call.

Benjamin with Faith Mountain Plumbing was professional, knowledgeable, and fixed our service line efficiently. Only reason I’m not giving a five star is the two days without water we experienced before completion.

Very fast response and great service.Am waiting for response to get work done and sewer line fixedThank you

Had difficulty with the first company (Excecellent Plumbing) but problem was beautifully resolved with DRAIN BEARS. loved them!

Ari came out and evaluated the situation…..although he ultimately decided against taking action with the cracks, he assured us that alternative measures will relieve the situation….he was quite thorough…and very pleasant…

Well coordinated between personnel. Excellent plumbers.

We called in and a plumber was dispatched and took care of the issue. We appreciate knowing when there is an emergency situation we can call SLWA to get it taken care of.

Do I need tooNot happy with your result to provide what we are in need of nowSo with that being said

It would have been better had the representative been able to speak and understand English. We finally worked it out and my issue was resolved.