Respond quickly, great customer service at each level and do a great job of communicating back to the customer what the issue is. The plumbers that came to do the work were friendly and knowledgeable. They went above & beyond to help us replace our sewer line. We highly recommend them! Thank u for the great teamwork!
Kimberly
•
Jan 2, 2025
5.0/5
5.0/5
I was able to speak to a human late on a Saturday night, which was great. The customer service lady was VERY nice. She was professional and kind, spoke slowly so that I could understand her words and was competent. As soon as I called in, an automated ticket was generated. I was extra relieved to know that a plumber would be out on Sunday to unclog the sewer pipe.
Eldon
•
Jan 2, 2025
5.0/5
5.0/5
KC Sunshine provided prompt service. The tech was courteous and professional
Bruce
•
Jan 2, 2025
5.0/5
5.0/5
Upright Plumbing and Service Line were terrific. Service line reps were friendly and efficient in scheduling me.Upright plumbing arrived on time and fixed the problem quickly and efficiently.
Aveta
•
Jan 2, 2025
5.0/5
5.0/5
Very nice experience! Timely and professional!!!
Cathy
•
Jan 2, 2025
2.0/5
2.0/5
I had to call 3 times (over 16 hours) before someone connected me to a plumbing service.
Daniel
•
Jan 2, 2025
5.0/5
5.0/5
Very professional and efficient!
Marc
•
Jan 2, 2025
5.0/5
5.0/5
Fast, professional and cleaned up that area after work was completed
Mark
•
Jan 2, 2025
5.0/5
5.0/5
Was able to get someone out quickly and get our problem fixed. Nothing but good things to say about HomeServe.
Respond quickly, great customer service at each level and do a great job of communicating back to the customer what the issue is. The plumbers that came to do the work were friendly and knowledgeable. They went above & beyond to help us replace our sewer line. We highly recommend them! Thank u for the great teamwork!
Kimberly
•
Jan 2, 2025
5.0/5
5.0/5
I was able to speak to a human late on a Saturday night, which was great. The customer service lady was VERY nice. She was professional and kind, spoke slowly so that I could understand her words and was competent. As soon as I called in, an automated ticket was generated. I was extra relieved to know that a plumber would be out on Sunday to unclog the sewer pipe.
Eldon
•
Jan 2, 2025
5.0/5
5.0/5
KC Sunshine provided prompt service. The tech was courteous and professional
Bruce
•
Jan 2, 2025
5.0/5
5.0/5
Upright Plumbing and Service Line were terrific. Service line reps were friendly and efficient in scheduling me.Upright plumbing arrived on time and fixed the problem quickly and efficiently.
Aveta
•
Jan 2, 2025
5.0/5
5.0/5
Very nice experience! Timely and professional!!!
Cathy
•
Jan 2, 2025
2.0/5
2.0/5
I had to call 3 times (over 16 hours) before someone connected me to a plumbing service.
Daniel
•
Jan 2, 2025
5.0/5
5.0/5
Very professional and efficient!
Marc
•
Jan 2, 2025
5.0/5
5.0/5
Fast, professional and cleaned up that area after work was completed
Mark
•
Jan 2, 2025
5.0/5
5.0/5
Was able to get someone out quickly and get our problem fixed. Nothing but good things to say about HomeServe.