The whole process was excellent! The local plumbing company here, Olney was fantastic. The plumber, Andrew was not only very personable, but also very detail & results oriented. Really happy with Andrew, Olney & HomeServe. Thank you.
Kathleen
•
Dec 20, 2024
5.0/5
5.0/5
JHONNOS plumbing was speedy and communicative and did a great job. Unfortunately, it makes no sense to have this warranty which involve cutting out the drywall only to find out. I’ve got to hire somebody to come and dry it out and patch the drywall.
April
•
Dec 20, 2024
5.0/5
5.0/5
Terry Liggett Construction did an amazing job!!!!
Annette
•
Dec 20, 2024
1.0/5
1.0/5
Isubmitted the claim for the water leak on December 14th. The leak is still there, nobody ever came out to fix the leak. I have been without water on the 14, 15 and 16. I had to flush the toilet with gallon jugs of water, no shower, no laundry, nothing that needs hot water since the 14th.I submitted 2 contractors who were willing to do the work and you have not contacted them as of an hour ago. How is this customer service? Why have I been paying you for nothing to be taken care of. Now nothing will be done next week, as it is the Holiday week. At best could I expect the 30th? Hello
Joyce
•
Dec 19, 2024
5.0/5
5.0/5
He was not able to fix our problem, our sewer line is collapsed or something. He was thorough, tired as much as he could. Waiting for you to send someone to dig up the sewer line.
Maureen
•
Dec 19, 2024
5.0/5
5.0/5
My drain problem was taken care of within just a few hours. Amazing!
Steven
•
Dec 18, 2024
5.0/5
5.0/5
From first call to dispatch to service call, not one problem. Promises made,Promises kept!Thanks so much
Diana
•
Dec 18, 2024
4.0/5
4.0/5
Quick to fix the problem
Wayne
•
Dec 18, 2024
5.0/5
5.0/5
Seth was Very good ! Communicated well. Prompt . Solved the issue.
Amy
•
Dec 17, 2024
5.0/5
5.0/5
They got someone out in less than 8 hours it was fixed and everyone I spoke to was genuine.. and my house was back in business
The whole process was excellent! The local plumbing company here, Olney was fantastic. The plumber, Andrew was not only very personable, but also very detail & results oriented. Really happy with Andrew, Olney & HomeServe. Thank you.
Kathleen
•
Dec 20, 2024
5.0/5
5.0/5
JHONNOS plumbing was speedy and communicative and did a great job. Unfortunately, it makes no sense to have this warranty which involve cutting out the drywall only to find out. I’ve got to hire somebody to come and dry it out and patch the drywall.
April
•
Dec 20, 2024
5.0/5
5.0/5
Terry Liggett Construction did an amazing job!!!!
Annette
•
Dec 20, 2024
1.0/5
1.0/5
Isubmitted the claim for the water leak on December 14th. The leak is still there, nobody ever came out to fix the leak. I have been without water on the 14, 15 and 16. I had to flush the toilet with gallon jugs of water, no shower, no laundry, nothing that needs hot water since the 14th.I submitted 2 contractors who were willing to do the work and you have not contacted them as of an hour ago. How is this customer service? Why have I been paying you for nothing to be taken care of. Now nothing will be done next week, as it is the Holiday week. At best could I expect the 30th? Hello
Joyce
•
Dec 19, 2024
5.0/5
5.0/5
He was not able to fix our problem, our sewer line is collapsed or something. He was thorough, tired as much as he could. Waiting for you to send someone to dig up the sewer line.
Maureen
•
Dec 19, 2024
5.0/5
5.0/5
My drain problem was taken care of within just a few hours. Amazing!
Steven
•
Dec 18, 2024
5.0/5
5.0/5
From first call to dispatch to service call, not one problem. Promises made,Promises kept!Thanks so much
Diana
•
Dec 18, 2024
4.0/5
4.0/5
Quick to fix the problem
Wayne
•
Dec 18, 2024
5.0/5
5.0/5
Seth was Very good ! Communicated well. Prompt . Solved the issue.
Amy
•
Dec 17, 2024
5.0/5
5.0/5
They got someone out in less than 8 hours it was fixed and everyone I spoke to was genuine.. and my house was back in business