My sewer issue was on a Saturday morning. The lady that answered the phone could barely speak English and she promptly told me it could be Monday before someone contacted me. I told her my issue was right now and she sounded like a robot when she repeated it could be Monday before someone could call me back. She was not human, but someone called me and problem was fixed in 2-3 hours. Did not like how she spoke to me!

Our drain stopped working on a Saturday morning. Unfortunately, we were informed that a contractor would contact us that day to come out. This never occurred. No one called and no one came out. I made a number of calls to Service Line. The staff worked hard to find another contractor to no avail. Finally, I was told that we would not have anyone come out to Monday. This did occur Monday morning and the contractor crew was excellent and cleared the stoppage. It would have been easier if we were simply told that there was no contractor available and to deal with it. During the weekend, we had to go to a commercial building to use the restroom. If no service was available , it should be explained to the homeowner up front.

Timely, courteous and professional.

Dyllan was great

Very courteous and efficient

GREAT CUSTOMER SERVICE AND EFFECIENT . THANK YOU !

Charlene was extremely helpful and pleasant under a stressful situation

External water main leak! I would 5 star recommend Dustin Patton of ATC plumbing anytime. Extremely professional, courteous and knowledgeable

I noticed a basement blockage back up on Sunday morning. I had difficulty with the new Service lines auto phone system, very frustrating, but on the third attempt, I was able to leave a request for RIPP SEWER. They have clear blockages at my home before. Mark was there within two hours and unblocked the drain. Excellent service.

The process was quick and easy. I had a plumbing company at my house the next day. Thanks again.