It was very easy to file a claim, and a service provider was assigned to us very quickly.

I was very happy with how fast my problem was resolved! I called,answered a few questions and in no time someone called to make a appointment to replace a part! Thank you for taking care of me!

Responded quickly, plumber showed up and was great!

The man that came out was very fast and he fully in control of job.

24 hour Serviceline was answered immediately even though I called after 9:30pm. George called me to find out the issue. Turns out he lives 2 blocks from my parents home. He was there within 30 mins and fixed the issue in less time than that. He called to let me know all was well and even gave a compliment about my dad. This is the second time I’ve had to use the warranty and it’s already saved us so much money. Thank you for being one of the few companies that actually follows through with its warranty contracts.

Good experience. Called in, prompt service with a good company. Thank you

If you really care please let me know an email of your customer service manager where I can send the appropriate information because your star contractor made a mess and did not correctly fix our leak. Days later, your contractor made another leak in the central water intake.

Hustle free friendly and polite customers service.I recommend 100 % completely satisfied.

The homes serve representative that helped me obtain services Was very friendly and understanding and knowledgeable and helped me to obtain the help that I needed to stop the water from flowing into my basementI would also highly recommend Home serve to everyone add as it is very good coverage and a good companyThe technician Steve that came out, Torgeson plumbing Company was very knowledgeable and professional and knew exactly what to do to fix the problem and he fixed it very quickly within 15 minutesI would very much highly recommend Torgesen plumbing company or it might be an excavating company. I’m not sure.But Steve, the technician was highly skilled and resolved the water problem very quicklyKind regardsJill Davis 1050 3rd St., Waukee, IA 50263

I dunno about these Warranties or insurance policies or what ever they really are. I have a disconnect with an offset between the house ABS and the clay sewer Main. This is out in the middle of the street where the ABS turns downward to meet the Main. Camera shows a clearly visible offset with water and sewage flowing downward into the disconnect and it's undetermined how much actually flows into the sewer main. Because it's not a blockage and the video I have is from a 3rd party they said there was nothing they could do. They wouldn't even look at it.Good thing I'm moving out of here. Watch out for this coverage. If you don't expect clogs then I don't recommend this.