K Jett came out and cleared out the tree roots in the exterior line. Quick and efficient

Great service!!

I appreciate the great service; timely, professional, and always takes care of the problem!

Good service by plumbing company. Response time seemed slow as issue called in on a Sat. and we didn’t have anyone come out until Mon. Water was backing up in our main line and toilets became unusable. Also would not cover camera even though our house has had multiple issues.

They did an amazing job

I had complained repeatedly regarding your contractor, Presidio Plumbing. they PROVIDED NO COMMUNICATION OR CUSTOMER SERVICE again. You guys send me them repeatedly, ALTHOUGH I PLEAD FOR YOU TO USE ANOTHER CONTRACTOR.

The rep was very kind and explained everything. The problem was that I have been paying for this for over Twenty years and the service was outdated. The foundation service we used gave us a free hydrovac service to check for any sewer leaks. We only had one clean out and it showed that we had a leak. I paid to have another clean out and installed thinking my plan would cover it but I was wrong. So when it was done I canceled the additional hydro vac and put it on my insurance only to find out that they don’t provide that service. All they do is a camera and the camera didn’t find any leaked and I was told I had to wait until my sewer line stopped up or there was major sewer leakage. What kind of service do you have people pay for over twenty years and you don’t upgrade. I obviously have a leak and my insurance doesn’t want to prevent major damage. They want to wait till something happens and then either tell you “Oh, your policy doesn’t cover that or it goes beyond your max benefit. Thank you to the rep that assisted us. He was very kind and honest. I wish he was the one that answered the phone and told me everything.

Plumber came same day to clear the sewer line which was excellent. Found roots. Felt a camera inspection was necessary to ensure this does not happen again, however the agent said it has to happen again for the camera inspection to be approved. Seems waist full as if roots have gotten into the pipe, it will definitely happen again. Should have been taken care of based on the initial visit to prevent it from happening again.

Plumber cleaned the line to remove root blockage.

We had to turn off the water to the house because it had a significant leak coming from the city water line to the house. The HomeService representative that i reached worked to find a plumber to come out that day. She, Rosanna was able to find Josh with AZ Plumbing Pros who was willing to come at the end of his work day to fix the leak. Very nice gentleman who worked efficiently to correct the problem