I was able to connect with your representative very quickly. He forwarded authorization to the local contractor who took care of the issue very promptly. Great communications and quick service throughout.

The team did confirm the break and that there was a repair. They dug up and pointed out that my clean outs were buried 3ft deep. I wrote and asked if their company had a solution they could offer, and they said they would get back to me...and they never responded back.

Thanks

Very easy to deal with. Knowledgeable representative that I conversed with. Heard from the contractor the same day, and problem was resolved professionally the very next morning!

I just have one bathroom...I made one call and they schedule a local plumber right away. Plumber came as scheduled. Smooth transaction, claim.

The response to my call was fast and the job was completed accurately.

it went great he came he saw he cleaned it out case closed

The scheduling could be improved. But the service was good and the problem solved.

I was very positively impressed with the excellent and efficient service provided by HomeServe as well as their contract plumbing company. Not only was the organization of the service appointment well done, but so too was their communication about the service appointment. Most importantly the plumber did an excellent job to address the problem.

Always professional and takes excellent care of me!