Timely communication, next day service, and contractor was professional.

You, got a very quick appointment for me. It was originally set for Monday the 3rd of March. I discovered the break on Tuesday after the ice and snow melted. That was the 25th. So Wednesday someone came out and told all is covered by insurance. It was repaired on Thursday and finished off on Friday. I was without water for only one day. On Wednesday the repairman turned the water on just enough to flush and drink water. It was an excellent job. Thanks. .

Excellent customer service

Good customer service and plumbers

HomeServe has always been cordial, professional, and quick to refer work to the contractor. My last experience I had I wasn't completed with my call to homeserve and I already had the contractor trying to reach me on a second call. BRAVO.. The only thing left is to wait a few days to ensure the pipe repair corrected the overall problem since it is buried.

They were very professional courteous and they took their time to do the job and they let me know exactly what they were doing. Thank you so much.

Amazing. I waited for a plumber for 3 months from American Water Resources. It was a horrible experience and a plumber never came. You guys showed up next day. Great work!

Arrived in a timely manner and completed repair quickly.

Great service and got the part.

Could not be happier. Second Gen has been out on three or four different occasions to my home in the past and I cannot say enough good things about them. They were HONEST, punctual, professional, knowledgeable, and very nice. Hang on to them - they are SUPERSTARS!