The plumber at first said he would be able to make it over that same day, that never happened. Then he finally showed up in the late afternoon the following day. Assessed the problem, that there was no problem, and was on his way. Something about a flapper that resolved itself by running every sink and bathtub in the house. He seemed like a nice enough guy just too bad it took almost 3O hours after my initial phone call for him to get to my house. When you are having a sewer line backing up into your house it helps to show up sooner.
Patrice
•
Oct 1, 2026
5.0/5
5.0/5
Jose was fabulous!
B
•
Oct 1, 2026
5.0/5
5.0/5
The technician showed up on time and was very professional and efficient.
James
•
Oct 1, 2026
1.0/5
1.0/5
I am no longer a customer as I canceled my account. I was told by my city I had a water leak and your techs came out and basically said "yes you have a leak" then left. Even if they couldn't fix it I was expecting them to tell me where the leak was but they had no water leak finder and basically told me they didn't do that. What the heck was I paying for. So I hired a private contractor to assit me.
Judith
•
Oct 1, 2026
5.0/5
5.0/5
Prompt and courteous service. Hope the issue is taken care for a while.
Donna
•
Sep 30, 2026
4.0/5
4.0/5
every component covered professionally
John
•
Sep 29, 2026
5.0/5
5.0/5
We had a lot of tree roots. He worked tirelessly to get the sewer line open and rid of them. Great worker!
Jacqueline
•
Sep 29, 2026
1.0/5
1.0/5
Problem is still not fixed, having heard back from anyone.
William
•
Sep 29, 2026
5.0/5
5.0/5
Fast service and Ripp did a great job
Sally
•
Sep 29, 2026
5.0/5
5.0/5
German, from Downey Plumbing, repaired all of my plumbing issues so perfectly and he explains what has to be done. He is friendly and very competent. I highly recommend German, Downey Plumbing and Home Serve if you want fast, reliable and cost effective service.
The plumber at first said he would be able to make it over that same day, that never happened. Then he finally showed up in the late afternoon the following day. Assessed the problem, that there was no problem, and was on his way. Something about a flapper that resolved itself by running every sink and bathtub in the house. He seemed like a nice enough guy just too bad it took almost 3O hours after my initial phone call for him to get to my house. When you are having a sewer line backing up into your house it helps to show up sooner.
Patrice
•
Oct 1, 2026
5.0/5
5.0/5
Jose was fabulous!
B
•
Oct 1, 2026
5.0/5
5.0/5
The technician showed up on time and was very professional and efficient.
James
•
Oct 1, 2026
1.0/5
1.0/5
I am no longer a customer as I canceled my account. I was told by my city I had a water leak and your techs came out and basically said "yes you have a leak" then left. Even if they couldn't fix it I was expecting them to tell me where the leak was but they had no water leak finder and basically told me they didn't do that. What the heck was I paying for. So I hired a private contractor to assit me.
Judith
•
Oct 1, 2026
5.0/5
5.0/5
Prompt and courteous service. Hope the issue is taken care for a while.
Donna
•
Sep 30, 2026
4.0/5
4.0/5
every component covered professionally
John
•
Sep 29, 2026
5.0/5
5.0/5
We had a lot of tree roots. He worked tirelessly to get the sewer line open and rid of them. Great worker!
Jacqueline
•
Sep 29, 2026
1.0/5
1.0/5
Problem is still not fixed, having heard back from anyone.
William
•
Sep 29, 2026
5.0/5
5.0/5
Fast service and Ripp did a great job
Sally
•
Sep 29, 2026
5.0/5
5.0/5
German, from Downey Plumbing, repaired all of my plumbing issues so perfectly and he explains what has to be done. He is friendly and very competent. I highly recommend German, Downey Plumbing and Home Serve if you want fast, reliable and cost effective service.