very quick response. Contractors were friendly and showed me what they were doing.
Cathy
•
Sep 16, 2025
5.0/5
5.0/5
I cannot believe how easy this process was. I had a non-emergency main line clog on a Sunday. I was able to reach a real human to discuss the issue and reach a quick & painless resolution. Both Service Line Warranties and the contracted service contacted me the next morning and stayed in constant contact until the situation was resolved. The service technician was knowledgeable & efficient. I couldn't be more pleased. Well worth the cost of the plan.
John
•
Sep 10, 2025
5.0/5
5.0/5
Service was prompt and efficient. They showed up early in the time frame designated.
Yolanda
•
Sep 9, 2025
5.0/5
5.0/5
He was very nice
Shirley
•
Sep 9, 2025
5.0/5
5.0/5
Your people were able to locate the leak. Just need the plumber to come back to finish. Happy so far.
Frederica
•
Sep 9, 2025
3.0/5
3.0/5
i am still waiting for the receipt. and who to contact for the hydro jet and Root ex treatment. Company is Frassica, Inc. The repair man said I would be getting it via email today or tomorrow. Still no email from them. Can you make sure I get it? I want to schedule asap for the hydro jet and Root ex treatment. Thank you
Arzie
•
Sep 9, 2025
4.0/5
4.0/5
Your customer service reps were all very friendly and courteous . The plumber came the same night to clear the drain, however they had to come back a couple times to persecute to access cap for the main stack in my basement.
Chris
•
Sep 9, 2025
5.0/5
5.0/5
One call in the morning and the plumber was there in 3 hrs. He had his job done in an hour and a half. Very nice man helpful and very polite.
Ronald
•
Sep 9, 2025
5.0/5
5.0/5
Milton the tech was thorough and knowledgeable. Did a good job Thanks
Patricia
•
Sep 9, 2025
5.0/5
5.0/5
Responded very quickly, friendly and found the problem immediately.
very quick response. Contractors were friendly and showed me what they were doing.
Cathy
•
Sep 16, 2025
5.0/5
5.0/5
I cannot believe how easy this process was. I had a non-emergency main line clog on a Sunday. I was able to reach a real human to discuss the issue and reach a quick & painless resolution. Both Service Line Warranties and the contracted service contacted me the next morning and stayed in constant contact until the situation was resolved. The service technician was knowledgeable & efficient. I couldn't be more pleased. Well worth the cost of the plan.
John
•
Sep 10, 2025
5.0/5
5.0/5
Service was prompt and efficient. They showed up early in the time frame designated.
Yolanda
•
Sep 9, 2025
5.0/5
5.0/5
He was very nice
Shirley
•
Sep 9, 2025
5.0/5
5.0/5
Your people were able to locate the leak. Just need the plumber to come back to finish. Happy so far.
Frederica
•
Sep 9, 2025
3.0/5
3.0/5
i am still waiting for the receipt. and who to contact for the hydro jet and Root ex treatment. Company is Frassica, Inc. The repair man said I would be getting it via email today or tomorrow. Still no email from them. Can you make sure I get it? I want to schedule asap for the hydro jet and Root ex treatment. Thank you
Arzie
•
Sep 9, 2025
4.0/5
4.0/5
Your customer service reps were all very friendly and courteous . The plumber came the same night to clear the drain, however they had to come back a couple times to persecute to access cap for the main stack in my basement.
Chris
•
Sep 9, 2025
5.0/5
5.0/5
One call in the morning and the plumber was there in 3 hrs. He had his job done in an hour and a half. Very nice man helpful and very polite.
Ronald
•
Sep 9, 2025
5.0/5
5.0/5
Milton the tech was thorough and knowledgeable. Did a good job Thanks
Patricia
•
Sep 9, 2025
5.0/5
5.0/5
Responded very quickly, friendly and found the problem immediately.