Customer service was very good. They sent a plumber very quickly who was very friendly and efficient.
Spencer
•
Mar 23, 2024
4.0/5
4.0/5
Most of my issues are not with the plumbing contractor as the service performed was good. The actual technician that performed the work was just a little short tempered, if not even a bit rude. He asked me to go inside and flush a toilet. Unfortunately, I was not aware that my mother was also using the other restroom. After I did the flush as requested by the technician, my mother followed up with another flush. The technician was curt with me and told me to listen more carefully and only flush the toilet once as he asked me to. The manner in which he asked me to do a single flush again was slightly demeaning. He may be working for you and not for me, but I felt his attitude towards me was not proper. When he was setting his machine in place, he asked me to move as I was in his way. He definitely could have been more polite in his request. I was not being disrespectful by any means and expected the same level of respect.The bulk of my issue is with Home Serve. I have a 90-year-old mother living with me and when the sewer backed up, I had to wait just shy of two days to have the sewer cleared. I was able to go to the gas station to use the restroom, but my mother was greatly inconvenienced. In a situation like this, someone should have come out and performed a same day service.
Richard
•
Mar 23, 2024
5.0/5
5.0/5
The contracted company responded promptly and was able to complete the service within a few hours. I recommend Ripp Sewer and Drain Cleaning company wholeheartedly.
Steven
•
Mar 22, 2024
5.0/5
5.0/5
The plumbers were great. Showed up on time and knew immediately what the issue was. They fixed the leak and cleaned up after themselves. Whole process took 15 to 20 minutes. I highly Recommend. Thank you.
Becky
•
Mar 21, 2024
5.0/5
5.0/5
I am very pleased with HomeServe. I made the service call, was advised of the process, and had the work completed the same day. Very professional.
Deborah
•
Mar 21, 2024
1.0/5
1.0/5
We were misinformed, your employees are rude, with the same exception of the young lady in the OTP office. But by then we were out of $$ because of your staff.
Edrees
•
Mar 21, 2024
5.0/5
5.0/5
Good stuffGood timingGood contactI am thankful to be parts of this 🙏
Ira
•
Mar 21, 2024
5.0/5
5.0/5
Prompt and excellent service. I called on a Friday, a plumber was out to assess on Saturday, and on Monday the replacement pressure regulator was replaced free of charge with only the only paperwork signing off on the completed job.
Loretta
•
Mar 21, 2024
5.0/5
5.0/5
From the moment I called you, I had a very good, even great experience. The company you sent to us were very prompt and professional. Thank you so much. Will I know what was paid and what I am responsible for? Please let me know. Thanks again. Very satisfying doing business with you.❤️❤️❤️🇺🇸🇺🇸🇺🇸
Daniel
•
Mar 21, 2024
5.0/5
5.0/5
Parker brothers did an excellent job of clearing the main drain.
Customer service was very good. They sent a plumber very quickly who was very friendly and efficient.
Spencer
•
Mar 23, 2024
4.0/5
4.0/5
Most of my issues are not with the plumbing contractor as the service performed was good. The actual technician that performed the work was just a little short tempered, if not even a bit rude. He asked me to go inside and flush a toilet. Unfortunately, I was not aware that my mother was also using the other restroom. After I did the flush as requested by the technician, my mother followed up with another flush. The technician was curt with me and told me to listen more carefully and only flush the toilet once as he asked me to. The manner in which he asked me to do a single flush again was slightly demeaning. He may be working for you and not for me, but I felt his attitude towards me was not proper. When he was setting his machine in place, he asked me to move as I was in his way. He definitely could have been more polite in his request. I was not being disrespectful by any means and expected the same level of respect.The bulk of my issue is with Home Serve. I have a 90-year-old mother living with me and when the sewer backed up, I had to wait just shy of two days to have the sewer cleared. I was able to go to the gas station to use the restroom, but my mother was greatly inconvenienced. In a situation like this, someone should have come out and performed a same day service.
Richard
•
Mar 23, 2024
5.0/5
5.0/5
The contracted company responded promptly and was able to complete the service within a few hours. I recommend Ripp Sewer and Drain Cleaning company wholeheartedly.
Steven
•
Mar 22, 2024
5.0/5
5.0/5
The plumbers were great. Showed up on time and knew immediately what the issue was. They fixed the leak and cleaned up after themselves. Whole process took 15 to 20 minutes. I highly Recommend. Thank you.
Becky
•
Mar 21, 2024
5.0/5
5.0/5
I am very pleased with HomeServe. I made the service call, was advised of the process, and had the work completed the same day. Very professional.
Deborah
•
Mar 21, 2024
1.0/5
1.0/5
We were misinformed, your employees are rude, with the same exception of the young lady in the OTP office. But by then we were out of $$ because of your staff.
Edrees
•
Mar 21, 2024
5.0/5
5.0/5
Good stuffGood timingGood contactI am thankful to be parts of this 🙏
Ira
•
Mar 21, 2024
5.0/5
5.0/5
Prompt and excellent service. I called on a Friday, a plumber was out to assess on Saturday, and on Monday the replacement pressure regulator was replaced free of charge with only the only paperwork signing off on the completed job.
Loretta
•
Mar 21, 2024
5.0/5
5.0/5
From the moment I called you, I had a very good, even great experience. The company you sent to us were very prompt and professional. Thank you so much. Will I know what was paid and what I am responsible for? Please let me know. Thanks again. Very satisfying doing business with you.❤️❤️❤️🇺🇸🇺🇸🇺🇸
Daniel
•
Mar 21, 2024
5.0/5
5.0/5
Parker brothers did an excellent job of clearing the main drain.