K Jett Services provided excellent and fast service to fix the problem the same day!
Denise
•
Feb 22, 2024
3.0/5
3.0/5
The 2 drains are still draining slow. I may need another appointment.
Linda
•
Feb 22, 2024
5.0/5
5.0/5
Customer service was excellent.
John
•
Feb 22, 2024
5.0/5
5.0/5
arived ahead of quoted time,got the issue fixed quickly.
Judith
•
Feb 22, 2024
5.0/5
5.0/5
Excellent response time, professional service, quick resolution!
Paul
•
Feb 22, 2024
5.0/5
5.0/5
Very quick response time from plumber. He was fast to access problem and fixed all within an hour or so. Very pleased
Chris
•
Feb 22, 2024
4.0/5
4.0/5
I was absolutely astounded when HomeServe offered a same day appointment. I ended up scheduling for the next day so I could have someone at the house to let them in. Tech arrived early, again thumbs-up, and resolved the clogged toilet. Now for the not so good part - the tech scratched the porcelain in the toilet. At first it looked like the entire bottom of the toilet had been scratched so bad it was now black. When I discussed with the tech he said, "Well that happens sometimes, not my fault." Ultimately I figured out that there were only very minor scratches and the black at the bottom was rubber from the snake that had rubbed on the bottom. I called customer serves and they were fantastic. All in all I would highly recommend but can't give 5 stars due to the tech that was sent out.
K Jett Services provided excellent and fast service to fix the problem the same day!
Denise
•
Feb 22, 2024
3.0/5
3.0/5
The 2 drains are still draining slow. I may need another appointment.
Linda
•
Feb 22, 2024
5.0/5
5.0/5
Customer service was excellent.
John
•
Feb 22, 2024
5.0/5
5.0/5
arived ahead of quoted time,got the issue fixed quickly.
Judith
•
Feb 22, 2024
5.0/5
5.0/5
Excellent response time, professional service, quick resolution!
Paul
•
Feb 22, 2024
5.0/5
5.0/5
Very quick response time from plumber. He was fast to access problem and fixed all within an hour or so. Very pleased
Chris
•
Feb 22, 2024
4.0/5
4.0/5
I was absolutely astounded when HomeServe offered a same day appointment. I ended up scheduling for the next day so I could have someone at the house to let them in. Tech arrived early, again thumbs-up, and resolved the clogged toilet. Now for the not so good part - the tech scratched the porcelain in the toilet. At first it looked like the entire bottom of the toilet had been scratched so bad it was now black. When I discussed with the tech he said, "Well that happens sometimes, not my fault." Ultimately I figured out that there were only very minor scratches and the black at the bottom was rubber from the snake that had rubbed on the bottom. I called customer serves and they were fantastic. All in all I would highly recommend but can't give 5 stars due to the tech that was sent out.