The interaction with Homeserve was very good and the response time was adequate. I just would have like to have the actual repair done quicker to stop the loss of water and the cost from going too high.Presido Plumbing did fix the leak BUT they left a MESS. THE Technician did NOT leave the site cleaned up. If an agency is going to do a repair THEY NEED TO LEAVE IT AS CLEAN AS THEY FOUND IT!!! Presido Plumbing did the same thing a few years ago at another location I had. TERRIBLE.
Nancy
•
Feb 29, 2024
5.0/5
5.0/5
Great communication service and technicians
Robert
•
Feb 29, 2024
5.0/5
5.0/5
On time and personable tech. Thorough service. Highly recommended.
Janet
•
Feb 29, 2024
5.0/5
5.0/5
The serviceman showed up on time and was very knowledgeable and polite. He was able to handle the situation in a very reasonable amount of time and made sure everything was working before leaving.
Mario
•
Feb 29, 2024
5.0/5
5.0/5
Best sewer insurance definitely recommend
Armando
•
Feb 29, 2024
5.0/5
5.0/5
From the time a made the call for a water line repair claim, office personnel and plumbing contractor went above and beyond to coordinate a time and date with me for repair. Professional, friendly service!
Gerard
•
Feb 29, 2024
5.0/5
5.0/5
Royal plumbing sent our employee Seldon He did an awesome job in finding the problem and fixing it
Lynn
•
Feb 29, 2024
5.0/5
5.0/5
Got right to work and it seemed almost in a blink of my eyes theleek was fixed!! The young man wasvery polite and very friendly! All that was needed was two signatures and all was well!!This. Company is highly recommended by me
Michael
•
Feb 29, 2024
5.0/5
5.0/5
The plumber came out &unclogged our main line blockage, temporarily.There is no clean out to the main line, so he ran a snake from the air gap, on top of the roof to the main line to clear it.I only wish we could get the main line problem resolved by having the pipe replaced, since it happens periodically, when weeds get in to it somehow.This would mean less calls for plumbers to clear out the problem & much less problems for us, having toilets back up & showers. Thank you for clearing the line, for now. By the way, the plumber, from Belsito Plumbing, was great. He came out on a Sunday, listened to what l told him, went on the roof, put his line down the air gap line & within 20 minutes, he was here & gone. That's Amazing. Unfortunately, l didn't even have time, to get his name. I commend him, for his professionalism.
John
•
Feb 29, 2024
5.0/5
5.0/5
The service was fast and efficient. The service technician actually arrived earlier than expected which worked out great. He also gave a recommendation to prevent the same issue from reoccurring.
The interaction with Homeserve was very good and the response time was adequate. I just would have like to have the actual repair done quicker to stop the loss of water and the cost from going too high.Presido Plumbing did fix the leak BUT they left a MESS. THE Technician did NOT leave the site cleaned up. If an agency is going to do a repair THEY NEED TO LEAVE IT AS CLEAN AS THEY FOUND IT!!! Presido Plumbing did the same thing a few years ago at another location I had. TERRIBLE.
Nancy
•
Feb 29, 2024
5.0/5
5.0/5
Great communication service and technicians
Robert
•
Feb 29, 2024
5.0/5
5.0/5
On time and personable tech. Thorough service. Highly recommended.
Janet
•
Feb 29, 2024
5.0/5
5.0/5
The serviceman showed up on time and was very knowledgeable and polite. He was able to handle the situation in a very reasonable amount of time and made sure everything was working before leaving.
Mario
•
Feb 29, 2024
5.0/5
5.0/5
Best sewer insurance definitely recommend
Armando
•
Feb 29, 2024
5.0/5
5.0/5
From the time a made the call for a water line repair claim, office personnel and plumbing contractor went above and beyond to coordinate a time and date with me for repair. Professional, friendly service!
Gerard
•
Feb 29, 2024
5.0/5
5.0/5
Royal plumbing sent our employee Seldon He did an awesome job in finding the problem and fixing it
Lynn
•
Feb 29, 2024
5.0/5
5.0/5
Got right to work and it seemed almost in a blink of my eyes theleek was fixed!! The young man wasvery polite and very friendly! All that was needed was two signatures and all was well!!This. Company is highly recommended by me
Michael
•
Feb 29, 2024
5.0/5
5.0/5
The plumber came out &unclogged our main line blockage, temporarily.There is no clean out to the main line, so he ran a snake from the air gap, on top of the roof to the main line to clear it.I only wish we could get the main line problem resolved by having the pipe replaced, since it happens periodically, when weeds get in to it somehow.This would mean less calls for plumbers to clear out the problem & much less problems for us, having toilets back up & showers. Thank you for clearing the line, for now. By the way, the plumber, from Belsito Plumbing, was great. He came out on a Sunday, listened to what l told him, went on the roof, put his line down the air gap line & within 20 minutes, he was here & gone. That's Amazing. Unfortunately, l didn't even have time, to get his name. I commend him, for his professionalism.
John
•
Feb 29, 2024
5.0/5
5.0/5
The service was fast and efficient. The service technician actually arrived earlier than expected which worked out great. He also gave a recommendation to prevent the same issue from reoccurring.