Always pleased. This service has been a lifesaver!
Brainard
•
Nov 16, 2023
5.0/5
5.0/5
Excellent !
Thomas
•
Nov 15, 2023
5.0/5
5.0/5
it was Saturday morning when I discovered the leak in our water line. When I called in to the automated system, the response I got was that some contractor would call the next business day to set up an appointment. That was not acceptable. Once I got to a real human and explained our situation, she took quick action and got a local contractor to commit to an appointment that day. The contractor was out at our house just a few hours later, assessed the situation, and fixed the leak promptly. Great job by Bridget (Service Line Warranty), Darlene (Moon Valley Plumbing), and Anthony the plumber (Moon Valley Plumbing). Automation is fine, but real people listen, understand, and make a big difference when it comes to true customer satisfaction. So, thank you, Bridget, Darlene, and Anthony for a job well done.
Diana
•
Nov 15, 2023
5.0/5
5.0/5
I highly recommend this service! Best decision I ever made! I love my new hot water heater💜
Willie
•
Nov 15, 2023
1.0/5
1.0/5
Very disappointing!
Gordon
•
Nov 15, 2023
5.0/5
5.0/5
Fast courteous and professional!
Irene
•
Nov 15, 2023
5.0/5
5.0/5
Knowledgeable great service man/ men would recommend to anyone
Philip
•
Nov 15, 2023
5.0/5
5.0/5
Very prompt response to my initial inquiry. Very prompt response by the plumber you connected us with. Turned out the problem is less severe than I had thought. Well done.
Susan
•
Nov 15, 2023
5.0/5
5.0/5
The plumber contacted me the same day I called with my problem and came the next day to fix the issue.
Always pleased. This service has been a lifesaver!
Brainard
•
Nov 16, 2023
5.0/5
5.0/5
Excellent !
Thomas
•
Nov 15, 2023
5.0/5
5.0/5
it was Saturday morning when I discovered the leak in our water line. When I called in to the automated system, the response I got was that some contractor would call the next business day to set up an appointment. That was not acceptable. Once I got to a real human and explained our situation, she took quick action and got a local contractor to commit to an appointment that day. The contractor was out at our house just a few hours later, assessed the situation, and fixed the leak promptly. Great job by Bridget (Service Line Warranty), Darlene (Moon Valley Plumbing), and Anthony the plumber (Moon Valley Plumbing). Automation is fine, but real people listen, understand, and make a big difference when it comes to true customer satisfaction. So, thank you, Bridget, Darlene, and Anthony for a job well done.
Diana
•
Nov 15, 2023
5.0/5
5.0/5
I highly recommend this service! Best decision I ever made! I love my new hot water heater💜
Willie
•
Nov 15, 2023
1.0/5
1.0/5
Very disappointing!
Gordon
•
Nov 15, 2023
5.0/5
5.0/5
Fast courteous and professional!
Irene
•
Nov 15, 2023
5.0/5
5.0/5
Knowledgeable great service man/ men would recommend to anyone
Philip
•
Nov 15, 2023
5.0/5
5.0/5
Very prompt response to my initial inquiry. Very prompt response by the plumber you connected us with. Turned out the problem is less severe than I had thought. Well done.
Susan
•
Nov 15, 2023
5.0/5
5.0/5
The plumber contacted me the same day I called with my problem and came the next day to fix the issue.