The associate was very professional and knowledgeable. He kept me informed prior to his arrival. he explained to me what he did and upon completion, he tested my drains to ensure they were working properly.

Our service technician knew his job well!

Everything was great from start to finish. I had a clogged tub that I couldn’t get the drain to clear on my own. I’ve had service line for 7 months and never had a problem. , I called and put in a ticket, fast and super easy. Within less than 5 minutes after hanging up the phone, I had a call from a plumber (Kramer Plumbing), they couldn’t come out same day (which I understand) they scheduled to come out the next morning between 8-12. They came out the next day by 1015. 2 guys very polite, put shoe covers on, they worked hard to clear the drain and made sure I wouldn’t have any other issues, my tub stopper was broke, they went to the hardware store and got a new one and replaced it for me. They cleaned up any mess. Problem was fixed and good to go. I’m glad I decided to get this warranty service and I’m so thankful with how helpful and kind everyone was and that I had zero issues getting my problem resolved in a timely fashion.

Great experience. The Tech was very informative and helpful, resolved my issue as best he could and gave advice to help prevent future issues.

Craig was on time, efficient, very personable, got the new tank in. And I was thrilled to know that home serve insurance paid $1000 towards the tank. NOW all Craig has to do is come back and take the old tank outside but thats a two-man job.! He said he'd probably be here around Monday. Very happy with everything.

Both Joel and Matt were punctual, professional, knowledgeable, friendly and did an excellent job. Very happy with their work

I was very pleased with the service received. The technician arrived on time, and was clean, professional, knowledgeable, and dedicated to providing complete satisfaction.

The technician that was here for us did an excellent job. I highly recommend him very satisfied..

My experience with HomeServe was excellent. Your commercials that sound too good to be true do not exaggerate at all! Thank you very much for taking care of my water problem so quickly and efficiently!

The technician was prompt and professional as well as the dispatcher who was also quite pleasant. Problem was solved in less than an hour. Thank you SO much!