Customer service was great the plumbers was good overall great experience.

the line was backing up and he cleared it. good jog

Prompt, excellent service!

the technicians were knowledgeable but did not do a good job caulking and cleaning the area around the toilet. Looks terrible called to talk to someone about it and was not successful, not pleased, they also only had clear caulk.

Plumber arrived timely, cleaned sewer line and left without a word. This has problem has occurred before. I asked him if he detected a break in line which I suspect. He left without any explanation. Would not have him back.

Unfortunately, it took 3 follow up calls to get our urgent service call scheduled. As I explained in my initial call, there is only 1 toilet in the house so waiting 24 hours to then be told it would be 4 days before a plumber would come out does not illustrate the sense of urgency required. After the 3rd follow up, a call was scheduled for same day and the issue resolved..... for now.

Responded quickly to our floor drain issue that happened on a Friday evening. K-Jett arrived at 9 AM on Sunday and cleared out those pesky tree roots!

The most important thing is the people who took the order and schedule the service. The technician arrived on time and was very knowledgeable. Problem was solved in timely manner.

excellent

Your employees were professional and knowledgeable!