My sewer backed up over Memorial weekend. When the original service company called to schedule my service, it was going to be a week before someone could come. I called back Service Line and told them I needed an earlier appointment because I was going on vacation at the end of the week, they were able to send someone out the next day! They did a thorough job cleaning and scoping my drain to ensure I didn’t have broken pipes. Very pleased with their service.

Having to choose a vendor who lives over an hour away instead of using any one of the many 24 hr service providers within a 10 mile radius is extremely disappointing to say the least. Once again the mighty dollar comes before all else. Pretty pathetic.

Prompt response and good service

Excellent customer service, addressed issues and assigned a contactor right away. Someone contacted me in a fee hours!

Service arrived promptly. They were professional , courteous, effcient. Excellent service.

The service was very good. I called around 9:30 AM on Saturday and had a service man here around 11:45 AM. BART from ONCOR was very professional and friendly. He knew exactly what the problem was. He was able to fix it without any problem. When I answer the door he introduced himself and told me why he was here. He insured that I would not have to pay for anything, and told me that if I had any further problems not to hesitate to call.

The plumbers were excellent very friendly and professional. Did a great job if I have any problems in the future I would like the same plumber to come.

He came in fix the problem rapidly . Very friendly and professional . Did an excellent job.

Responds immediately to requests, On time ,

Mr Rooter came to fix a slow draining shower… 12 hours later my other bathroom toilet had water flowing from the bottom of the toilet and flooded my house ….