When the plumber showed up, they snaked it and asked if everything was working and my husband explained that we just needed them to put a camera down to find the break and report back to you all, so miscommunication.

Doug came on a Sunday and worked nearly three hours to fix our sewer clog. He was very nice, friendly, and knowledgeable!! What a pleasant surprise!!

Lately, I’ve been very pleased with the New HomeServe. I’m very Happy with the service they provide.

Professional and took care of my needs

Mitchell was a terrific plumber on the problems I was having with the sewer. He is clearly knowledgeable about these issues. He was helpful in responding to my questions and I would welcome him back!

The guys from Josh's Hanydman Service were amazing. People hesitate to get warranties like this because the service in the past has been so bad. My experience with this entire situation was great, thank you.Our water had to be turned off and so when the first appointment was going to take 4 days it was stressful but I called back and the nice operator said let me see if there is another contractor we can get sooner and within 15 minutes we had a new plan. Everyone was great to work with thank you!

great customer plumbing

My call was recieved and handled by a very kind and efficient person ,who assured me help would be forthcoming asap,and to call her back if I didnt hear from the assigned worker within an hour. The work was quickly scheduled and they even arrived greatfully by me,an hour earlier than scheduled. They got the job done. And so far so good. The only thing they could ave helped with was releveling the dug up earth clods created when the necessary holes were dug to find the broken water pipe, and perhaps sweep my muddy porch for me,and I had to ask them to put the blanket back on the exposed fawcett pipe. I am a senior,and not able bodied,they should at least have raked the clods and leveled the dug up areas,and tidied up the worked area. . But overall ,they were nice,polite,informative and did what so far so good ,is holding.

Called Home Serve, verified insurance policy. They phoned their local plumbing contractor who was at our location in about an hour and half. Solid Plumbing and Drains got right on the job. They dug up a 6’ section finished it the same day!Excellent work by all involved!

Thank you for you good service