WORST SERVICE EVER!!!!My sewer line backed up into the shower pan in my finished basement. For 2 days it stayed contained there after 2 days it overflowed destroying carpet and walls. It took service line warranties of America a week to get someone out here. It cost $275 to get the line snaked out. The damage is estimated over $25,000. My deductible is $2,000. Service line warranties stated they do not cover damages. I am a 100% disabled vet. Everytime I had to use the bathroom, we would have to put a brace on my leg, so I could get out to my vehicle so we could drive somewhere and use the facilities.

I have called for the same water pipe leak several times. They keep getting patch up but the line itself is in need of replacement. There has been no approved order for this replacement although clearly the pipe is in bad shape. The pluming company came to address my water leak issues, did a slappy job on my exposed pipes and it looks like a water hose has been attached to my them. In addition, the hose is at a tilt into the ground.

Prompt service and professional

The crew was very efficient and conversant. Kept us informed and got the leak fixed very quickly.

I have paid for the sewer/water line insurance with your company for the past 3 years. When I finally needed the insurance, your solution for fixing my water line break was to cut a hole in my concrete driveway and patch it. That is not a solution! You fix the water break to YOUR satisfaction, with no regard on how you are going to ruin the appearance of my driveway or home. Your payment of the measly $550 to cover the repair, should be an embarrassment. I was telling folks to get your coverage and be safe from having to pay for repairs them selves. I will now be telling them to stay away from your company and get a policy from their home owners insurance, which WILL pay for acceptable repairs. I will no longer be purchasing your insurance. I will continue to pay for a rider from State Farm for $40 a year, for $10,000, coverage. Please use my response so others can see how satisfied I am!

We received excellent service they went the Mile and fixed our problem.

The contractor, who eventually did the work was excellent. Your contact person by phone was horrible and treated me like a convict. I would not recommend your company to anyone.

Response time was excellent! Our service providers were knowledgable, respectful of our property, and solved our problem.

The Service Line representative here was prompt and thorough in doing the work needed.Also cordial in explaining what was being done. My thanks and highest recommendations.

Friendly, professional, efficient.