No hot water for two weeks. Took them two weeks to come repair the leak. Unacceptable.
Brian
•
Dec 22, 2022
5.0/5
5.0/5
Solid Plumbing did a fast and super job as they always do! When my repair requests are sent to Solid Plumbing I know my problem will be solved in a professional manner!
Phyllis
•
Dec 22, 2022
5.0/5
5.0/5
They were great. So thankful they could help open my very clogged line.
Waylon
•
Dec 22, 2022
3.0/5
3.0/5
The service rep was professional and courteous but the scheduling was less than satisfactory. It is understandable that technicians are busy, however, with the fact that our plumbing was completely out of service, we consider this an emergency. When the technician from upright plumbing responded, the service was excellent and greatly appreciated. As a long-standing customer, response to emergency needs should take precedence.
Lee
•
Dec 22, 2022
5.0/5
5.0/5
Our sewer backed up on a Friday afternoon, they had somebody there that evening to clear the line.
Nancy
•
Dec 22, 2022
5.0/5
5.0/5
They came the same day that I called with and took care of the problem. Very nice and professional workers!
Jesi
•
Dec 22, 2022
1.0/5
1.0/5
The plumber they sent out was not knowledgeable, and after getting a second opinion, they were incorrect on what they told home serve and now here I am making another claim because I didn’t wanna listen to me the first time
Marilyn
•
Dec 22, 2022
5.0/5
5.0/5
Fantastic service, Quick response time, and courteous guys. Would recommend them.
Sandy
•
Dec 22, 2022
1.0/5
1.0/5
They sent a plumber to our house, when he got there, the plumber called the insurance and they wouldn't let him check for a problem. We told them we have been having backup issues. They said to call the next time it happens. The poor plumber tool 2 hours in a snow storm to get to our house just to turn around and leave again.
Edward
•
Dec 22, 2022
1.0/5
1.0/5
I was told there was no leak in the front garden. water probably going under the house. Someone will call me back the next day. No body did. I had to call you.
No hot water for two weeks. Took them two weeks to come repair the leak. Unacceptable.
Brian
•
Dec 22, 2022
5.0/5
5.0/5
Solid Plumbing did a fast and super job as they always do! When my repair requests are sent to Solid Plumbing I know my problem will be solved in a professional manner!
Phyllis
•
Dec 22, 2022
5.0/5
5.0/5
They were great. So thankful they could help open my very clogged line.
Waylon
•
Dec 22, 2022
3.0/5
3.0/5
The service rep was professional and courteous but the scheduling was less than satisfactory. It is understandable that technicians are busy, however, with the fact that our plumbing was completely out of service, we consider this an emergency. When the technician from upright plumbing responded, the service was excellent and greatly appreciated. As a long-standing customer, response to emergency needs should take precedence.
Lee
•
Dec 22, 2022
5.0/5
5.0/5
Our sewer backed up on a Friday afternoon, they had somebody there that evening to clear the line.
Nancy
•
Dec 22, 2022
5.0/5
5.0/5
They came the same day that I called with and took care of the problem. Very nice and professional workers!
Jesi
•
Dec 22, 2022
1.0/5
1.0/5
The plumber they sent out was not knowledgeable, and after getting a second opinion, they were incorrect on what they told home serve and now here I am making another claim because I didn’t wanna listen to me the first time
Marilyn
•
Dec 22, 2022
5.0/5
5.0/5
Fantastic service, Quick response time, and courteous guys. Would recommend them.
Sandy
•
Dec 22, 2022
1.0/5
1.0/5
They sent a plumber to our house, when he got there, the plumber called the insurance and they wouldn't let him check for a problem. We told them we have been having backup issues. They said to call the next time it happens. The poor plumber tool 2 hours in a snow storm to get to our house just to turn around and leave again.
Edward
•
Dec 22, 2022
1.0/5
1.0/5
I was told there was no leak in the front garden. water probably going under the house. Someone will call me back the next day. No body did. I had to call you.