When the first contractor was unable to meet their commitment, Homeserve quickly sent a new plumber out. Quickly identified the problem and resolved issue. Homeserve saved the day again

Very Professional, completed job quickly and with quality work.

I was not satisfied with the service. I had to call several times to get an appointment and twice no one showed up. This company only patches up the job instead of doing the whole job. I had a hard time with getting service.

The two contractors were on time. I wish I could remember their names, They were very professional, courteous and quickly took care of my leak.

The service was right on time and done by very nice gentleman.

Very professional and knowledgeable.

A plumber was at my house the day after calling with an issue, even though it was a Saturday. Very easy process for getting the services we needed.

Same day service. Can't beat that!

Multiple folks have been out to my house to clear a blockage over the years. Perhaps as many is 10+ times in past 3 years. Every time it rains my back toilets empty out into my backyard. Guy came out Friday, cleared it. Clang was back in 2 hours. Guy came out on Saturday. Could not get the blockage fixed and called for authorization to dig up the pipes and fix one can for all. Monday leaned that the person to come diagnose the problem did nothing and today a new person showed up to run a camara to see off there was really a problem. I was told that yes here is a blockage in the line but it’s in the steet. So it’s a city problem. City is going to come out and check. But I will not be surprised is they tell me that the person that gave me today’s diagnosis was wrong and that the blockage is in my yard. My question to HomeServe is how many times do you need to come out to snake/jet/clear my lines as what I guess is $500 per trip before you did my lines per the insurance policy I have paid on for 15 years.

Its not done yet, but so far they got someone out to identify the problem. When it is completely fixed - you will get the 5th star. Response times were great. For some reason the company you sent out to check sent me a bill. When I called you - I was told that was a mistake. Haven't heard anything back on that or when someone will be out to complete the job. So far so good though!!!