The HomeServe portion of our call took a few callbacks on my part to get a service provider engaged and call us back. We did, however, get to HomeServe's service escalation team and got immediate results (thank you!). The Paul Bunyan tech was great and we appreciated his later call (9 pm) to get our drain cleared.
James
•
Nov 16, 2022
5.0/5
5.0/5
Great customer service. The crew came out was good
Gayle
•
Nov 16, 2022
5.0/5
5.0/5
Duchess is great with feedback and customer service, friendly so nice and great follow up! Love working with her!
Jervey
•
Nov 16, 2022
1.0/5
1.0/5
HomeServe does not live up to what you would expect from your insurance put you in equal debt to not having insurance
Stephen
•
Nov 16, 2022
5.0/5
5.0/5
I'm really very pleased with your help. So glad that I subscribed!
Larry
•
Nov 16, 2022
5.0/5
5.0/5
I am well pleased with timely, professional and minimal time completion of service rendered.
Bruce
•
Nov 16, 2022
5.0/5
5.0/5
Highly recommend. Nick was very professional and did an excellent job communicating the issue and resolving it.
Richard
•
Nov 16, 2022
5.0/5
5.0/5
Play experience was very satisfying. The technician was on-time, polite, and very knowledgeable. Thank you for everything.
Pamela
•
Nov 13, 2022
4.0/5
4.0/5
As I had a major water leak I had a plumber come and fix the leak while waiting for service line to come out. I took pictures and showed service line “agent” the picture and the invoice. He took pictures and said he would submit them to service line and I might get some reimbursement. I haven’t heard anything yet.
The HomeServe portion of our call took a few callbacks on my part to get a service provider engaged and call us back. We did, however, get to HomeServe's service escalation team and got immediate results (thank you!). The Paul Bunyan tech was great and we appreciated his later call (9 pm) to get our drain cleared.
James
•
Nov 16, 2022
5.0/5
5.0/5
Great customer service. The crew came out was good
Gayle
•
Nov 16, 2022
5.0/5
5.0/5
Duchess is great with feedback and customer service, friendly so nice and great follow up! Love working with her!
Jervey
•
Nov 16, 2022
1.0/5
1.0/5
HomeServe does not live up to what you would expect from your insurance put you in equal debt to not having insurance
Stephen
•
Nov 16, 2022
5.0/5
5.0/5
I'm really very pleased with your help. So glad that I subscribed!
Larry
•
Nov 16, 2022
5.0/5
5.0/5
I am well pleased with timely, professional and minimal time completion of service rendered.
Bruce
•
Nov 16, 2022
5.0/5
5.0/5
Highly recommend. Nick was very professional and did an excellent job communicating the issue and resolving it.
Richard
•
Nov 16, 2022
5.0/5
5.0/5
Play experience was very satisfying. The technician was on-time, polite, and very knowledgeable. Thank you for everything.
Pamela
•
Nov 13, 2022
4.0/5
4.0/5
As I had a major water leak I had a plumber come and fix the leak while waiting for service line to come out. I took pictures and showed service line “agent” the picture and the invoice. He took pictures and said he would submit them to service line and I might get some reimbursement. I haven’t heard anything yet.