Fast response time and technicians were scheduled very quickly. Issue was resolved promptly. Thank you!
Janice
•
Aug 16, 2022
2.0/5
2.0/5
the rep would not answer my questions. We had to wait almost 24 hours for service even though it was identified as "critical" as we had no other toilet & we had to pay for and go to a hotel. Once the technician got to our house, they were done in 5 minutes.
Dale
•
Aug 16, 2022
5.0/5
5.0/5
I called in the evening and, the next morning, Presidio Plumbing was at my house repairing the leak! Great service all the way around!
Dennis
•
Aug 13, 2022
3.0/5
3.0/5
The Home Serve person who took my information about my issue did not understand what I stated, asked several very usual questions (unrelated to my block sewer drain). I tried repeatedly to verify the drain problem. According to the assigned service company, the service needed was listed as an outside drain with water problem. The drain was in the basement. The assigned service company was 5 star. They responded promptly, scheduled quickly and contacted Home Serve to properly classify the service needed. The issue was resolved after the service.
Marcellene
•
Aug 11, 2022
5.0/5
5.0/5
The work was timely. Foreman gave me information on how to contact him should I need to. The workers were very polite and the foreman fully explained what was happening and what would happen
Sandra
•
Aug 11, 2022
5.0/5
5.0/5
Fast service! Sunflower plumbing did an excellent job!
Ted
•
Aug 11, 2022
5.0/5
5.0/5
After I called they kept in touch an informed me on every step. they had a plumber out here within 2 days to fix the leak. i have recommended you to all my children to get this insurance. Thank you so much.
David
•
Aug 10, 2022
5.0/5
5.0/5
The plumbers you contracted, got in touch with us right away, showed up promptly, figured out the problem andfixed it in an efficient manner!
Steve
•
Aug 10, 2022
5.0/5
5.0/5
Every time we called about a problem, the phone was answered immediately, and the person on the phone was very helpful and kind! The plumber came the next day, and we were very pleased with the service we received! We're very glad we opted for this coverage!
Dena
•
Aug 9, 2022
5.0/5
5.0/5
This was my first claim. It was quick, simple, and taken care of the same day that I called. Thank you, very pleased.
Fast response time and technicians were scheduled very quickly. Issue was resolved promptly. Thank you!
Janice
•
Aug 16, 2022
2.0/5
2.0/5
the rep would not answer my questions. We had to wait almost 24 hours for service even though it was identified as "critical" as we had no other toilet & we had to pay for and go to a hotel. Once the technician got to our house, they were done in 5 minutes.
Dale
•
Aug 16, 2022
5.0/5
5.0/5
I called in the evening and, the next morning, Presidio Plumbing was at my house repairing the leak! Great service all the way around!
Dennis
•
Aug 13, 2022
3.0/5
3.0/5
The Home Serve person who took my information about my issue did not understand what I stated, asked several very usual questions (unrelated to my block sewer drain). I tried repeatedly to verify the drain problem. According to the assigned service company, the service needed was listed as an outside drain with water problem. The drain was in the basement. The assigned service company was 5 star. They responded promptly, scheduled quickly and contacted Home Serve to properly classify the service needed. The issue was resolved after the service.
Marcellene
•
Aug 11, 2022
5.0/5
5.0/5
The work was timely. Foreman gave me information on how to contact him should I need to. The workers were very polite and the foreman fully explained what was happening and what would happen
Sandra
•
Aug 11, 2022
5.0/5
5.0/5
Fast service! Sunflower plumbing did an excellent job!
Ted
•
Aug 11, 2022
5.0/5
5.0/5
After I called they kept in touch an informed me on every step. they had a plumber out here within 2 days to fix the leak. i have recommended you to all my children to get this insurance. Thank you so much.
David
•
Aug 10, 2022
5.0/5
5.0/5
The plumbers you contracted, got in touch with us right away, showed up promptly, figured out the problem andfixed it in an efficient manner!
Steve
•
Aug 10, 2022
5.0/5
5.0/5
Every time we called about a problem, the phone was answered immediately, and the person on the phone was very helpful and kind! The plumber came the next day, and we were very pleased with the service we received! We're very glad we opted for this coverage!
Dena
•
Aug 9, 2022
5.0/5
5.0/5
This was my first claim. It was quick, simple, and taken care of the same day that I called. Thank you, very pleased.