Friendly, fast service

They took care of a minor issue and fixed it and didn’t seek to overcharge like a dealership would.

It was a very wonderful experience meeting. The staff and getting their inputs on my vehicle. I do have a concern a recommendation. When a car comes in for service like an oil change, I would recommend making sure you top off all fluids including power steering brake fluid. Window washing fluid antifreeze. Because when I got home, everything was full, except to brake fluid. Excuse me, scratch that everything was full. Except the power steering fluid was very low. As a new customer and future customers, a little bit goes a long way. Anyway, my wife is going to go pick up. Some power steering fluid when she's at the store for something else so, but again, it was a very wonderful experience in service sincerely Ron Haun

I had been noticing a bird chirp like sound coming from the rear when my Nissan Pathfinder is turning a corner sometimes, and was getting worried as searching the internet pointed in possibilities around various suspension parts, power steering pump and so on that could cost considerably. When I called Service Street on Main St, Frisco TX to schedule my oil change, I asked Steve on the phone on how much they would charge to diagnose the problem, he suggested they can do a complimentary visual inspection first when I bring it in. Sure enough, Deanna at the front desk was able to notice the sound when we went for test drive even though it was faint and only happened once. She was also able to get the technician Byron to quickly diagnose that its actually from the spare tire carrier being lose. They would even take care of the problem without a charge. I don't generally leave a review, but felt the service I received today certainly deserves a 5* rating as it could easily have turned into expensive trial and error fixes had it not been for their expertise, efficiency and ethics! Thank you Deanna and Byron.

My service rep was incredibly friendly and helpful.

Very friendly and courteous. Felt Steve was genuine. Was’t anticipating that I needed $2000 in repairs and a little annoyed at first but Steven was very patient and understanding. He gave me a discount. Everyone was very personable. I do feel that Service Street should work with the car wash across the street and provide a free car wash for people who spend several hundred dollars or more on any visit. Christian Brothers Auto does this. Nice touch. I enjoyed my experience overall.

As always excellent fast service

Very quick service and the staff is very friendly

Everyone was very welcoming and informative. The pricing is always fair.

In and out for an inspection. Very quick and great customer service!