I’ve never been treated so poorly at auto place. I am so disappointed with how I was handled with my warranty and just my service off top. They did not balance my tires after patching my tires which I have a warranty on my tires there they did not do an alignment on my car after doing a rear differential. Charged me for the difference for my warranty, but did not even explain the charges to me the only good thing about the care that I got was from one of your reps, which was Jay was the only good thing about this situation. He handled me as well as he could, but the rest of the staff is horrible. your manager Kelly has a horrible attitude and acts like she is trying to take care of the customers but drops the ball Christian. He’s just nonchalant about everything really doesn’t know what’s going on and Frank has no good Customer service skills at all. he does not listen to the customer. He talks over the customer. He argues with the customer. He gives them false information about their car and we’ve witnessed this several times with this particular person. Jay was phenomenal. He took care of us and went the extra mile for us, but unfortunately got the blowback of it all because stuff was not explained when it came to charging us during a warranty for extra services that made no sense to be charged for in our particular situation. We consider it to be a scam for the amount of money that they charged us. I have warranties there, but I will never bring my car back to this particular place.

Terrible will not return.

I trust them to service both my cars 1990 XJS Jaq and 2013 VW. They have always given me good service.

Quick and great price!

Very professional and efficient.

Frank was wonderful and kept me in the loop of what was going on. Missed Thomas as he has always been wonderful to work with in the past. Always treated well and work done to my satisfaction

Excellent customer service. Christian was wonderful. Very respectful. Most definitely will be back.

Frank was rude and seemed irritated with the world. Christian was a delight and so was Skylar who did the service. I was told by Frank that the wait would be an hour and a half even though I had an appointment and arrived early. Fortunately, I was done and out of there in about an hour.

Courteous and prompt

Your people found the issue and did the service very quick and the shuttle service was great.