Lack of follow up and communication. Not one issue has been resolved that has been raised and there is no way to contact anyone for an update. There are several issues with the home including failing appliances and while the initial response was very prompt there has been absolutely no follow up. When we had an urgent issue with the home and called someone they were rude and not helpful. There is no means of contacting anyone via phone that is provided on the app.
Willian
•
Nov 16, 2025
3.0/5
3.0/5
The receptionist attends badly, she must be kind, not sharp
Karin
•
Aug 21, 2025
5.0/5
5.0/5
I have been working with Julie
Will
•
Jun 11, 2025
5.0/5
5.0/5
We have really enjoyed working with Alex and Sharevest. She has gone above and beyond to make sure our house is safe, seamlessly operating and functional for our family and new baby. Her service has been exceptional and we love our new home!! Thank you!
Michael
•
Jun 18, 2024
5.0/5
5.0/5
Friendly and helpful
Ming
•
Apr 11, 2024
5.0/5
5.0/5
Dan was exceptionally helpful arranging our lease. He responded quickly and correctly to our questions and concerns. I highly recommend working with him
Tony
•
Mar 11, 2024
4.0/5
4.0/5
I was left to answer some of my questions on my own regarding how I dispose of garbage/recycling and how I set up my PG&E bill. Otherwise, it was pretty good!
Joseph
•
Mar 11, 2024
5.0/5
5.0/5
Doug was very helpful and accommodating. He made the move experience pleasant. Great customer service.
Victoria
•
Nov 15, 2023
5.0/5
5.0/5
We really appreciate the last few minor items you took care of before our son and his fiancee's arrival on Friday. Everything is in tip-top shape! Many thanks for being so responsive. We can't wait for them to see the apartment.
Elpidio
•
Oct 21, 2023
5.0/5
5.0/5
Quiet place & also walking distance to commercial establishments
Lack of follow up and communication. Not one issue has been resolved that has been raised and there is no way to contact anyone for an update. There are several issues with the home including failing appliances and while the initial response was very prompt there has been absolutely no follow up. When we had an urgent issue with the home and called someone they were rude and not helpful. There is no means of contacting anyone via phone that is provided on the app.
Willian
•
Nov 16, 2025
3.0/5
3.0/5
The receptionist attends badly, she must be kind, not sharp
Karin
•
Aug 21, 2025
5.0/5
5.0/5
I have been working with Julie
Will
•
Jun 11, 2025
5.0/5
5.0/5
We have really enjoyed working with Alex and Sharevest. She has gone above and beyond to make sure our house is safe, seamlessly operating and functional for our family and new baby. Her service has been exceptional and we love our new home!! Thank you!
Michael
•
Jun 18, 2024
5.0/5
5.0/5
Friendly and helpful
Ming
•
Apr 11, 2024
5.0/5
5.0/5
Dan was exceptionally helpful arranging our lease. He responded quickly and correctly to our questions and concerns. I highly recommend working with him
Tony
•
Mar 11, 2024
4.0/5
4.0/5
I was left to answer some of my questions on my own regarding how I dispose of garbage/recycling and how I set up my PG&E bill. Otherwise, it was pretty good!
Joseph
•
Mar 11, 2024
5.0/5
5.0/5
Doug was very helpful and accommodating. He made the move experience pleasant. Great customer service.
Victoria
•
Nov 15, 2023
5.0/5
5.0/5
We really appreciate the last few minor items you took care of before our son and his fiancee's arrival on Friday. Everything is in tip-top shape! Many thanks for being so responsive. We can't wait for them to see the apartment.
Elpidio
•
Oct 21, 2023
5.0/5
5.0/5
Quiet place & also walking distance to commercial establishments