Silk & Snow
1.8/5
1.8 /5
53 Verified Reviews
1001 Golf Links Rd, Hamilton, ON L9K 1R2, CA
(905) 304-4070
53 Verified Reviews
1.0/5
1.0 /5
To recap my situation:- your inventory online was not up to date when I passed my order.- you started shipping random items individually (creating lots of excess waste), without first checking that the full order was in stock (despite me specifically ordering « bundles »)- you first emailed me saying Misty Rose (one out of 2 colors) was out of stock/discontinued and offering some options- once I agreed on the go forward option for my misty rose items, only then did someone tell me my second color (Sand) items were also not available- now, since I can’t get the full bundle sets, i need to send back the random items that I already received to refund my full order

1.0/5
1.0 /5
Ima ility to change an order less than 10 hours after it was placed. If you don’t open until 9:30 EST close online ordering during off business hours.

1.0/5
1.0 /5
Still waiting on product that was to be delivered two weeks ago, and less that satisfactory customer service responses from Mahum and Savanagh.