The dresser drawers do not close properly

I had to return the platform foundation because somehow the website ordered the wrong size. It has been a nightmare dealing with your return process. It’s been three weeks now and it is still sitting in my dining room. I have not heard from FedEx. Very poor communication from your returns department and very hard to get hold of them. I will not recommend you

I still haven’t received my order and haven’t been provide with an update as to why the order is taking so long to be shipped.

Menvoyer ma couette ou tenter d'ameliorer le service. J'ai pourtant toujours ete satisfaite par vos produit mais la...

The selection was good but the service could have been better. The sales people didn’t say hi and we were the only ones in the store. They also didn’t proactively come ask us what we were looking for or if they could help us. I had to go find them to ask them for help when I couldn’t find the size we needed on the shelf.

My item was listed as in stock and ready to ship when I purchased it with a processing time of 2-4 days. When two weeks went by and it was still in the processing phase, I reached out to customer service. Turns out my item was on back order and won’t be back in stock for an additional 2 weeks.

One of the products I purchased never came. I had to reach out to find out what happened. It was discontinued but I was still able to purchase it. If I hadn’t reached out, I just would have paid for the duvet cover, even though I didn’t receive it. I purchased sheets and pillow cases as well as a set and now I’m trying to figure out how to proceed as the set is incomplete.

The sales associate unfortunately was not very helpful, he did not try to help by answering questions and made the process a bit difficult as I felt uncomfortable to ask questions. He kept walking away after each question. I did end up still purchasing a bed and mattress as I really liked the product but I think an associate should be trying to make a sale and give you all the information you need without you having to chase them around the store.

They don’t fit my bed. They keep popping off the corner

Greeting. And genuine interest in the client.