Missing package and customer service has not responded to me.
Javad
•
Dec 12, 2025
1.0/5
1.0/5
Respond to customer’s request takes longer than expected.
Erin
•
Dec 12, 2025
1.0/5
1.0/5
Your sales person in store was unable to provide basic information about your products. And he subsequently made mistakes in creating the order, especially in relation to the delivery date.
Brian
•
Dec 12, 2025
1.0/5
1.0/5
Pieces were mislabeled. Had to figure out assembly myself. One leg was chipped. Frame not secure if there’s no mattress on it so you can’t move it around without multiple people.
Jinwoo
•
Dec 12, 2025
1.0/5
1.0/5
This looks like a manufacturing defect, so I would like to request a replacement for this specific wooden support rail, rather than returning the entire bed frame.
Stephanie
•
Dec 12, 2025
1.0/5
1.0/5
I have yet to receive my product My phone call was disconnected My emails not answered I will be happy to update this once I received the product
Melanie
•
Dec 12, 2025
1.0/5
1.0/5
Ordered on Nov 27 and still haven’t received them (Dec 12) Emailed my concern a week ago and got a nice reply (72 hrs later) but nothing since and no product.
Sumeet
•
Dec 12, 2025
1.0/5
1.0/5
Worst delivery company ever. Left heavy furniture like dressers on my porch without ringing doorbell.
Stephanie
•
Dec 12, 2025
1.0/5
1.0/5
I returned the mattress and never received the refund.
Cathy
•
Dec 12, 2025
1.0/5
1.0/5
I ordered TWO sets of Turkish towels Shipping out everything but TWO face clothes which arrived separately was a complete inconvenience for me
Missing package and customer service has not responded to me.
Javad
•
Dec 12, 2025
1.0/5
1.0/5
Respond to customer’s request takes longer than expected.
Erin
•
Dec 12, 2025
1.0/5
1.0/5
Your sales person in store was unable to provide basic information about your products. And he subsequently made mistakes in creating the order, especially in relation to the delivery date.
Brian
•
Dec 12, 2025
1.0/5
1.0/5
Pieces were mislabeled. Had to figure out assembly myself. One leg was chipped. Frame not secure if there’s no mattress on it so you can’t move it around without multiple people.
Jinwoo
•
Dec 12, 2025
1.0/5
1.0/5
This looks like a manufacturing defect, so I would like to request a replacement for this specific wooden support rail, rather than returning the entire bed frame.
Stephanie
•
Dec 12, 2025
1.0/5
1.0/5
I have yet to receive my product My phone call was disconnected My emails not answered I will be happy to update this once I received the product
Melanie
•
Dec 12, 2025
1.0/5
1.0/5
Ordered on Nov 27 and still haven’t received them (Dec 12) Emailed my concern a week ago and got a nice reply (72 hrs later) but nothing since and no product.
Sumeet
•
Dec 12, 2025
1.0/5
1.0/5
Worst delivery company ever. Left heavy furniture like dressers on my porch without ringing doorbell.
Stephanie
•
Dec 12, 2025
1.0/5
1.0/5
I returned the mattress and never received the refund.
Cathy
•
Dec 12, 2025
1.0/5
1.0/5
I ordered TWO sets of Turkish towels Shipping out everything but TWO face clothes which arrived separately was a complete inconvenience for me