Silk & Snow
1.7/5
1.7 /5
1,911 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,911 Verified Reviews
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2.0/5
2.0 /5
They sent me the soft Eco soy pillow instead of firm.

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2.0/5
2.0 /5
The website states it can take up to 5-6 business days to ship within Canada. I ordered on July 12th and it is currently July 27th and I haven't received anything beyond and confirmation email. I was excited to support a Canadian company and since it's Canadian and you advertise reasonable shipping times within Canada, I was excited to purchase from you. But this experience has my losing my patience as I have yet to hear when I can expect my order. The money has already been taken out of my account nearly 2 week ago...

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1.0/5
1.0 /5
Draps pas à la hauteur de la description, pas de douceur et fraicheur

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1.0/5
1.0 /5
ordered my mattress june 27 and still didn’t receive it. been sleeping on the floor for almost a month now

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1.0/5
1.0 /5
I’m still waiting for my pillowcases

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1.0/5
1.0 /5
It’s been 12 days and I still haven’t received my orders or any updates

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1.0/5
1.0 /5
I didn’t even get the product I paid for.

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3.0/5
3.0 /5
Called customer service before ordering to try to time the delivery around a move. I understand that her recommendation was an estimate but it took over twice the amount of time that was suggested. Four of the screws provided did not fit.

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1.0/5
1.0 /5
My item still hasn’t shipped.

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3.0/5
3.0 /5
The sheets are pokey. Like I love a crisp sheet but I also like it to be crisp and smooth like not poky I feel like my face is getting scratched.