better tracking information, offering compensation for delays
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
Original product arrived as scheduled but was broken, had to wait roughly a week to finally get a new one shipped. The replacement delivery stated it was left on my porch, it wasn’t it was left in the rain, upon opening the package this product too was broken.
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
Its been 16 days and I have to even have the product shipped and have been told several times It would be earlier, so i hav e been lied to
Anonymous
•
Jul 16, 2025
2.0/5
2.0/5
Realized after my purchase that for the same product US customers had a better priceWe choose a Canadian company for respect
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
You didn’t provide any updates for a week and a half after I paid, which made me wonder if I was actually going to receive the package. Also, the off-gassing is causing me to have allergy symptoms every time I’m near my bed.
Anonymous
•
Jul 16, 2025
3.0/5
3.0/5
The mattress what’s delivered to my neighbors house instead of mine. It is not clear when you order how heavy it is and how much help you need to get it in your bedroom. It took quite the effort to get it first to my house and then to my bedroom.
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
parts were missing in the headboard, could not assemble without going to buy parts at home depot
Anonymous
•
Jul 15, 2025
1.0/5
1.0/5
After I ordered I received an email saying the item was not in stock. The wait was too long so I cancelled the order.
Anonymous
•
Jul 15, 2025
3.0/5
3.0/5
Les draps sont beaucoup trop grands pour des lits simples. Sûr votre site vous indiquez la même grandeur pour un lit simple, simple do et queen
Anonymous
•
Jul 15, 2025
1.0/5
1.0/5
I still have not received my product. I have tried to correct this for over a week. My address auto corrected and it was still allowed to be processed without complete information
better tracking information, offering compensation for delays
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
Original product arrived as scheduled but was broken, had to wait roughly a week to finally get a new one shipped. The replacement delivery stated it was left on my porch, it wasn’t it was left in the rain, upon opening the package this product too was broken.
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
Its been 16 days and I have to even have the product shipped and have been told several times It would be earlier, so i hav e been lied to
Anonymous
•
Jul 16, 2025
2.0/5
2.0/5
Realized after my purchase that for the same product US customers had a better priceWe choose a Canadian company for respect
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
You didn’t provide any updates for a week and a half after I paid, which made me wonder if I was actually going to receive the package. Also, the off-gassing is causing me to have allergy symptoms every time I’m near my bed.
Anonymous
•
Jul 16, 2025
3.0/5
3.0/5
The mattress what’s delivered to my neighbors house instead of mine. It is not clear when you order how heavy it is and how much help you need to get it in your bedroom. It took quite the effort to get it first to my house and then to my bedroom.
Anonymous
•
Jul 16, 2025
1.0/5
1.0/5
parts were missing in the headboard, could not assemble without going to buy parts at home depot
Anonymous
•
Jul 15, 2025
1.0/5
1.0/5
After I ordered I received an email saying the item was not in stock. The wait was too long so I cancelled the order.
Anonymous
•
Jul 15, 2025
3.0/5
3.0/5
Les draps sont beaucoup trop grands pour des lits simples. Sûr votre site vous indiquez la même grandeur pour un lit simple, simple do et queen
Anonymous
•
Jul 15, 2025
1.0/5
1.0/5
I still have not received my product. I have tried to correct this for over a week. My address auto corrected and it was still allowed to be processed without complete information