Silk & Snow
1.7/5
1.7 /5
1,911 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,911 Verified Reviews
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2.0/5
2.0 /5
Delays in shipping that have been prolonged twice, I haven’t received my product yet to be reviewing it. We got married and this was the first thing we spent wedding money on so the delay and unclear delivery time is beyond a disappointment.

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1.0/5
1.0 /5
I have still not received my order

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2.0/5
2.0 /5
I ordered my bed almost 2 weeks ago and it hasn’t even shipped yet

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1.0/5
1.0 /5
I purchased a bed frame 20 days ago and it has still yet to be delivered. I got an email about it shipping 3 days ago but the tracking information doesn’t work.

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1.0/5
1.0 /5
Hi!I ordered my bed frame about two weeks ago and it still has not been shipped yet.

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1.0/5
1.0 /5
Didn't receive mattress, courier didn't update tracking number for several days, then it was just reported as damaged and not delivered at all. It took multiple phone calls and emails to find out.

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3.0/5
3.0 /5
Only 2 out of the 3 things I ordered arrived. There is no tracking number for the last item I’m waiting for. I can’t even schedule a proper delivery. There’s no estimated time of arrival. There is a string lack of communication

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3.0/5
3.0 /5
No communication re: delivery; limited communication from delivery company; product took close to 2 weeks to arrive (whereas ordered mattress from Endy and it arrived within 2days)! No comments yet re: actual product as this is meant to be a gift in upcoming weeks.

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2.0/5
2.0 /5
Shipping was split up into two different deliveries and I still have not received a status update for the bed frame.The mattress arrived. We are still waiting on the frame with no idea when it will even ship

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1.0/5
1.0 /5
One of the two items in my order was incorrect. Then the return process was fairly tedious considering the error was on their end