Silk & Snow
1.7/5
1.7 /5
1,911 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
1,911 Verified Reviews
•
2.0/5
2.0 /5
There appears to be a quality issue with bed being structurally crooked. I have opened a ticket with your team but the responsiveness leaves a lot to be desired. I have also received no update for the 2 nightstands that were backordered and now the site does not reflect any delay if ordered today.

•
1.0/5
1.0 /5
Purchased delivery delayed I have still not received my purchase.

•
1.0/5
1.0 /5
My package is super late

•
2.0/5
2.0 /5
Very shiny and too slippery

•
1.0/5
1.0 /5
I ordered my bed on 6/28 and it still hasn’t even shipped yet.

•
1.0/5
1.0 /5
I waited iver 6 months for the fabric headboard.

•
1.0/5
1.0 /5
This was the worst experience. Cheap low quality product with terrible customer Service. Waaaay better places to buy a bed. FYI there is no manager if you have an issue. Mickey Mouse company with very poor policies.

•
1.0/5
1.0 /5
You sent the wrong item. Then didn’t resend the correct one until weeks after and more than one follow up on my part. I still don’t have it.

•
3.0/5
3.0 /5
The sheets are a little less quality than i tough, considering we paid extra for the premium bundle. Same for the pillows.

•
2.0/5
2.0 /5
After 3 weeks, it still smells bad and strong. And there is already a bump in the middle of the mattress. I weigh 130pounds so I don’t think it’s a matter of being overweight. I’m still deciding on keeping it or not unfortunately. I’m going to wait for the first month to pass