Small showroom, awkward parking, bed sheets I wanted were not in stock.

The sheets are very thin and rough.

I have not received 2 out of my 3 purchases, it has been several weeks.

Well I am still wait for 2 beds, can’t figure out you can’t find a solution for it, when clearly beds were and are still in Stock on your website. I reached out several time to tell somthing was wrong, I can see the info is sent to FedEx but nothing move, at the end of last week, I received an email telling I was right, something went wrong, but still I don’t when I’ll have my beds

While the quality is good, the seam of the coverlet has already separated

Duvet cover pilled upon first use

I never received updates regarding my purchase and have yet to receive my purchase

I purchased over 3,000 dollars worth of merchandise over two weeks ago and still have no eta or shipped pieces. Communication with customer service has also been horrific. Starting to feel like this whole company is a scam.

Still waiting for half of my order. What I got is lovely. I will wait for the other but would have preferred to see it as 'out of stock' when I was placing the order to have a chance to change it.

We came all the way to the Toronto showroom to purchase a duvet cover and shams after talking to online customer service who said it “should be in stock”. It was not in stock and we had to order online which defeated the purpose of coming all the way there, was a huge inconvenience