I purchased a Down Alternative Duvet - Full/Queen, All Season the April 6th.On your receipt command mail you said "It should take approximately 2-4 business days to ship out your order".It's been 15 days and no news or delivery...

One of the blankets we ordered had a large gap in the center between the fabric upon arrival. We actually still have the tag on the blanket as it has not been able to be used. Happy to provide photos of this and would like to see if we could swap it out for a new blanket please.

Love my bed and side tables but have now been without a dresser for a month. Nobody reached out to me but rather I had to inquire about my dresser only to be told that there was an error in inventory and now have to wait to the end of May for my matching dresser. I am literally living with totes of clothes I have to dig through.

Horrible quality and terrible customer service

I still haven’t received the product. My order confirmation stated that the order would ship in 2-4 business days. After 6 business days, I sent a follow up email where someone said they would look into it. After 3 more days, I followed up again after no response. The customer service rep then indicated that there was a stock issue and that I wouldn’t get my order for almost another 2 months. I was offered a cancellation refund but no other compensation for the stock error and delay.

The bed wobbles & shakes like crazy! I'm trying to return it

The shopping experience and delivery was fine, it’s the quality of the product(s) that have left me disappointed.

Ordered a bed frame and had to call in after 10 days to find out what was going on, as I received no emails.The customer service lady did follow up with me but now I received a email that it was shipped last week but the tracking button doesn’t work. So really don’t know what is going onIf the order wasn’t shipped I would of cancelled

Only 1 or 2 staff had product knowledge.

I purchased three pillows, the king size pillow had a very strong odor coming straight out of the package.I tried to was the outer cover, but did not get rid of the odor. I had to throw the $100 pillow away before ever getting to use it.