Silk & Snow
1.7/5
1.7 /5
1,911 Verified Reviews
670 Caledonia Rd, Unit 200, Toronto, ON M6E 4V9, CA
(416) 785-0955
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1,911 Verified Reviews
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1.0/5
1.0 /5
Didn’t receive my mattress
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2.0/5
2.0 /5
Bed frame was cheaply assembled. One of the screws doesn’t even screw into anything; the hole is stripped or something. We don’t feel safe on this bed frame.
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2.0/5
2.0 /5
Sales associates didn’t really talk about products and asked if we needed help.
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1.0/5
1.0 /5
I was sent a box that was from a different manufacturer, I contacted you guys and it’s been a week and a half and the new parts still haven’t been sent. I am sleeping on the ground.
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1.0/5
1.0 /5
Poor customer service, poor operational team and lack of transparency
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1.0/5
1.0 /5
Still waiting for information on my order.
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2.0/5
2.0 /5
I was reaching out for assistance prior to purchasing and the person helping was really useless and very rude.
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1.0/5
1.0 /5
Received a pillow and found a large brown stain upon unboxing package
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1.0/5
1.0 /5
Ordering and delivery was fast but the product itself was not what I was expecting. The linen is very rough and not soft at all even after a few washes. Compared to other Linen sheets and duvets I have purchased this was not as comfortable.
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3.0/5
3.0 /5
Customer service was pretty good.Unfortunately I wasn’t impressed with the sheets.