Better proactive communication around shipping delays. Would be nice to have included extra pillow padding for more customization.

I bought a product, followed up with shipping. And two weeks later and multiple emails later I was told it was out of stock.

Delivery was left at the bottom of the stairs, not at my front door. The bed has not been comfortable

I have waited so long for an item that was “in stock” and would ship in 2-4 business days. I ordered the dresser on March 29th only to find out that your online inventory was incorrect and the dresser would only be restocked end of May. I agreed to change the colour to the walnut which was in stock. This process took a week because customer service would not respond with more than one email a day. It has now been 6 business days since the new order was processed and I was told it would ship in 2-4 business days. I am still yet to receive a shipping confirmation. As much as I want to support Canadian business, I will not be ordering from you again

I find the sheets, lose their tightness after one night sleepAlso, the duvet cover covers worked an exact fit for the duvet on both beds

Quick shipping but stuffing in pillow smells so bad I havent been able to use it. Washed outter shell and it still smells

My issue was with the quality of the sheets. I had expected better quality for that price point.

Hire better delivery partners.

Never received the order

Yeah, I ordered on March 29th and as of April 13 if still hasn't shipped.