I contacted Silk and Snow about a week prior to Black Friday. I inquired as to whether or not their comfortures and sheets would have a larger discount on Black Friday ~ they assured me they would remain the same price! Well, guess what ~ that was not the case and I paid much more for my items then I would have if i waited. I was basically lied to and I thought I would be a lifetime customer. Since I lost money and was lied to, I will no longer be purchasing anything from Silk and Snow.

I still haven't received the pillows I ordered on Nov 20, the tracking I received showed a Nov 25 estimated delivery date. I have reached out by email but haven't gotten a response. Its Dec 5 and the tracking just shows my order being sent back and forth to the facility.

Towels are very nicely absorbent but don’t feel as softy as I expected. Duvet and Percale sheets are also way crisper than I expected - I was surprised how stiff it is. And it isn’t as cooling as I expected, still feeling very warm and sweating.

The legs didn’t line up with the nightstand.

Yes, had a less than satisfactory experience because I received the wrong item, and I only noticed as I was putting it in the laundry. It was a let down because I was hoping to get my bedsheets as I ordered so I can place them on that same day, but instead I received a duvet cover and I don’t have a duvet.

It for Xmas. I haven’t opened them

Two screws were not the right length for the bed frame.

Putting this bed together was legitimately a nightmare from hell. Submitted a warranty claim it was truly that bad

Haven't received my package yet.

Too many emails