I still havent received order

Missing items, and the customer service takes too long time to get the items ready for delivery

1 because you haven't replied to my issue with freight damage.I dislike filling in the form on your website and then not getting an automated response. Now I am not sure what date I sent the damage report and I'm left wondering if you received it. I hope this feedback is specific enough to be helpful.

Mon achat est tombé en rabais quelques jours après que je l’ai acheté 150 $ de rabais. Je vous ai contacté pour avoir ce rabais j’ai jamais eu de nouvelles je trouve ça très aberrant.

I don’t have it yet. I’ll rate you again when I receive it.

The mattress is great. Service at the store we visited before purchasing it was good. But delivery wasn’t the best.

My box arrived opened at the top and snow got in the package. I haven’t been able to actually connect with a real person about this issue.

Didn't receive one of my packages (not sure why the order was sent through two different couriers) and had no success with Silk and Snow or the shipping company with getting my money back. Out more than $200 and really disappointed

Shipping to us in northern Alberta was terrible.And after washing the sheets and applying to the bed they find them very rough and sand paper like. They were a gift and I’m unsure what to do as they have been washed and used now.

I have only received 1 out of the 4 items